About EVT: Hotel Alba Adelaide is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers.

The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there are no limits on where your career could take you.

Key Responsibilities:

- Greet guests warmly as they arrive and depart, and anticipate their needs and requests
- Check guests in and out efficiently and in line with hotel procedures
- Process guest transactions and accounts accurately, following cashiering policies
- Book, update and amend reservations accurately and on time
- Work with Housekeeping, Reservations and Maintenance so rooms are ready for arriving guests
- Pass guest special requests, comments and complaints to the right team or hotel management,



and follow up until they’re resolved

What You’ll Bring:

- A warm, friendly approach and a genuine drive to meet guests’ needs
- Accuracy and care with guest accounts and cashiering
- Willingness to learn current room rates, packages, hotel services and what’s on around Adelaide
- A commitment to workplace health and safety and hotel policies and procedures
- A team-first attitude, including supporting telephonists and back office when needed
- Availability for rostered training, opening and closing duties and scheduled meetings

How You Work:

- Daymaker ethos: no one’s too big for the small things.
- Resilient and solutions-focused: stays calm, moves quick.
- Growth mindset: learns, shares, and levels up others.

Perks from Day One: As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.

- 50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.
- $2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid career growth across our hotel and entertainment network.
- Paid parental leave; community and volunteering opportunities.

Apply Now Join Hotel Alba Adelaide and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Apply online now and submit your CV. You’ll be taken to our secure EVT careers portal (powered by Dayforce), our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

We welcome applicants from all backgrounds and review applications as they come in, so don’t wait! We can’t wait to see the places your career will go with EVT.

📌 Guest Service Agent - Hotel Alba (Adelaide)
🏢 EVT Group
📍 Adelaide