Gymnastics Coach & Customer Service Administrator

Balance Brisbane | Yeronga, Brisbane | Full-time | Onsite

Love gymnastics? Love working with people? We have a role for you!

Are you passionate about gymnastics, enjoy making a difference in children's lives and get satisfaction from creating great experiences for people?

Balance Brisbane is looking for an enthusiastic, organised and people-focused Gymnastics Coach & Customer Service Administrator to join our team in a varied full-time role combining gymnastics coaching with customer service and administration.

This is an opportunity for someone who enjoys variety, thrives in a team workplace and wants to be part of a vibrant gymnastics community.

A genuine blended role

This is a genuine blended full-time position, with gymnastics coaching and customer service/administration both forming substantial and important parts of your working week.

You'll spend part of your week on the gymnastics floor, working directly with children and delivering quality coaching, and part of your week supporting families, managing enquiries and helping keep the day-to-day operations of the club running smoothly.

This isn't a coaching role with occasional administration, or an administration role with occasional coaching. Both responsibilities are central to the position, and we're looking for someone who is equally comfortable and enthusiastic about contributing to each.

What will you be doing?

You'll enjoy a varied role that brings together two important parts of our business.

Gymnastics Coaching

- Deliver engaging, fun and purposeful gymnastics classes.
- Help children develop their physical skills, confidence and love of movement.




- Create a positive, safe and encouraging learning environment.
- Support children's individual development and celebrate their achievements.
- Work collaboratively with other coaches to deliver quality programs.

Customer Service & Administration

- Be a welcoming and helpful point of contact for families.
- Respond to parent enquiries via phone, email and in person.
- Assist families with enrolments, class changes and program information.
- Support the day-to-day administration and organisation of the club.
- Help ensure families have a positive experience from their first enquiry through to their ongoing involvement with Balance Brisbane.

What we're looking for We're looking for someone who:

- Has a genuine interest in gymnastics and children's physical development.
- Enjoys working with children and knows how to bring energy and enthusiasm to a class.
- Has excellent communication and interpersonal skills.
- Is organised, reliable and comfortable managing competing priorities.
- Enjoys helping people and takes pride in providing great customer service.
- Is confident using computers and learning new systems.
- Can work independently while contributing positively to a team.
- Brings a positive attitude, initiative and a willingness to learn.





Previous gymnastics coaching experience is essential for this position. Customer service or administration experience will be highly regarded. We are interested in people with the right attitude, work ethic and potential to grow.

Why join Balance Brisbane?

At Balance Brisbane, we're about more than teaching gymnastics. We're about helping children build confidence, develop skills, challenge themselves and discover what they're capable of.

You'll be joining a team that values:

- A positive and supportive workplace.
- Quality coaching and great customer experiences.
- Opportunities to develop new skills and take on greater responsibility.
- Being part of a team that makes a genuine difference to children and families.

This is a great opportunity to build a varied career in the sport and recreation industry, combining practical coaching experience with valuable business and customer service skills.

The position

- Employment: Full-time
- Working days: Tuesday to Saturday each week
- Location: Balance Brisbane, Yeronga, Brisbane
- Work arrangement: 100% onsite
- Role: Gymnastics Coach & Customer Service Administrator
- Please note that this is a permanent Tuesday–Saturday working arrangement, with Saturday forming part of your regular working week.
- Salary: $65000-$75000 depending on experience and gymnastics experience level

Interested? If you're enthusiastic, people-focused and looking for a role where no two days are quite the same, we'd love to hear from you!

Apply now and become part of the Balance Brisbane team.

[email protected]

📌 Gymnastics Coach and Customer service hybrid role (Yeronga)
🏢 Balance Brisbane
📍 Yeronga