Serco is a place where you can grow Join a team of 10,000+ professionals across ASPAC and experience a place of challenge, prospect, and reward.

We offer
lots of headroom for you to grow and flexible benefits to suit you at every stage of your life and career, including:
• Comprehensive, fully paid 12-week training program: 8 February 2027 – 30 April 2027. Applicants must be available for the full training period.
• Eligibility: You must be an Australian Citizen or Permanent Resident to apply for this role.
• Experienced Custodial Officers: Previous experience will be assessed, and training duration may be adjusted based on your level of expertise.
• Competitive

salary:
Starting salary of $92,000 per annum (after training), plus superannuation.
• Work-life balance: Work only 7 days per fortnight, with free meals provided every shift.
• Exciting career development and progression opportunities.
• Opportunities to earn additional income through overtime.
• Generous 5 weeks of annual leave.
• No previous correctional experience required, with full training provided.
• Opportunity to obtain a Certificate III in Correctional Practice.
• Uniforms and onsite parking provided.
• Access to Benefits@Serco, offering career support programs, wellbeing packages, and financial benefits through Serco and our trusted partners. Make an impact at Serco As a Custodial Officer, you will be responsible for the supervision, care, rehabilitation, and reintegration of inmates at Acacia Prison. You will help maintain the safety and security of inmates and staff while fostering a positive environment built on respect and dignity. You will also play an important role in supporting inmates throughout their sentence, encouraging participation in programs that promote rehabilitation and successful reintegration into the community. This is a full-time, permanent position based in Wooroloo,



Western Australia. As a Custodial Officer at Acacia Prison, you'll make a positive impact by:
• Ensuring the safety and security of inmates and the facility through effective supervision and dynamic security practices.
• Supporting rehabilitation and reintegration by encouraging participation in education, employment, and rehabilitation programs.
• Conducting searches, responding to incidents, and preparing accurate reports in accordance with policies and procedures.
• Building positive relationships with inmates, colleagues, and stakeholders while treating everyone with dignity and respect.
• Promoting a culturally sensitive and inclusive environment that respects the diversity of inmates and staff.
• Maintaining a safe and secure workplace by following health and safety protocols. Serco is a place for you You are a dedicated and compassionate individual with strong interpersonal skills and the ability to motivate and inspire others. You thrive in challenging environments and are committed to ensuring the safety and wellbeing of inmates and colleagues. You are a team player who values diversity and is passionate about making a positive difference in the lives of others. To be successful in this role, you'll have:
• A Certificate III in Correctional Practice, or the willingness to obtain it within your first year of employment (full training provided).
• Strong communication skills and the ability to build rapport and positively influence others.




• The ability to remain calm under pressure and manage challenging situations professionally.
• A commitment to working in a culturally sensitive and diverse environment.
• Physical fitness to meet the demands of the role, including control and restraint requirements.
• A valid driver's licence. You do not need to meet every listed expectation to apply. If this opportunity interests you, we'd love to hear from you. As a fast-growing and successful global company, Serco delivers services across justice, migration, defence, space, customer services, health, and urban mobility. By joining Serco, you'll become part of a supportive culture with trusted leaders who will help you develop your skills and achieve your career goals. Please note: This position carries significant trust and responsibility. A comprehensive probity assessment, including a Federal Police Check, forms an important part of the recruitment and selection process. Are you ready to do key work that really matters? At Serco, we bring together the right people, technology, and partners to create impactful solutions that address some of the world's most urgent and complex challenges. We focus on serving governments around the globe. Our work has touched the lives of millions across Australia, Recent Zealand, and Hong Kong, offering unique opportunities to apply your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services. We seek and celebrate diversity and encourage applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQI+ communities, veterans, and people with disability. By joining Serco, you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging. Impact a better future at Serco.

📌 Custodial Officer (Wooroloo)
🏢 Serco
📍 Wooroloo