Profit share Available

Perm full-time role – Monday to Friday 7.30am to 4.00pm

Room for progression

Welshpool location

About Rudd Industrial

Rudd Industrial, an associated entity of Synergy Construction and Industrial Supply Group, is a leading supplier of construction, engineering and industrial products to Australian industry. With a national footprint, we have consistently delivered double-digit growth for more than a decade through innovative solutions, strong customer partnerships and a portfolio of recognized brands.

Our success is built on the strength of our people. We have a longstanding, experienced team that takes pride in what we do and shares a commitment to safety, integrity, collaboration and respect. We believe in maintaining a professional yet vibrant team culture, where collaboration, mutual support and a strong customer focus are central to the way we work.

About the Opportunity

Due to continuous growth in sales especially over the last few months, we are seeking an experienced and motivated Internal Sales Officer to join our established team at our Welshpool branch.

Working Monday to Friday, we are looking for someone who can demonstrate and enjoy working in a fast-paced environment and within a supportive and experienced internal sales team who work collaboratively, share knowledge and actively support one another to achieve individual and collective goals who focus on ensuring our customers receive quality and productive service.

With an established portfolio of customers, a strong supplier network and the support of an experienced team, you will have the platform to make a meaningful contribution to the continued growth of the business.

What we offer:





· Competitive Salary Package – Including profit-sharing opportunities.

· Work-Life Balance – Monday to Friday working hours, with no weekend work.

· Established and Supportive Team – Work alongside an experienced Internal and Counter Sales team who will provide training, guidance and ongoing support with your daily responsibilities.

· Career Development Opportunities – Join a well-established and growing group with opportunities for career progression within Rudd Industrial and the wider Synergy Group.

Location

This position is based at our Welshpool branch in Western Australia.

Responsibilities include:

- Deliver exceptional customer service by efficiently managing inbound telephone sales, customer enquiries and requests.
- Respond promptly and professionally to incoming calls, supporting both customers and internal team members while identifying opportunities to maximise sales.
- Accurately prepare, manage and process customer orders, quotations and general sales enquiries.
- Assist customers at the sales counter, providing product information, advice and support to ensure a positive customer experience.
- Proactively follow up on outstanding quotations and customer orders daily, ensuring all follow-ups and relevant updates are accurately recorded in the system.
- Monitor and follow up on outstanding backorders,



keeping customers informed and helping ensure timely order fulfilment.
- Assist with maintaining showroom and retail product presentation standards, including conducting showroom stock counts when required.
- Maintain a safe working environment and ensure compliance with Workplace Health and Safety requirements, company policies and procedures.

About You Our employees are selected not only for their skills and experience but also for their attitude, willingness to learn and ability to become valued members of our team.

To be successful in this role, you will demonstrate:

- Proven experience in an Internal Sales or Counter Sales position.
- Demonstrated experience in handling inbound telephone sales and managing customer enquiries.
- Intermediate computer skills and confidence using business systems.
- Strong attention to detail and accuracy when processing orders and quotations.
- A genuine commitment to delivering excellent customer service and building positive customer relationships.
- A proactive attitude, with a strong desire to succeed, develop new skills and learn about our products and business.
- The ability to work independently, take initiative and manage daily responsibilities effectively, while also contributing as a reliable and collaborative team member.

How to Apply We are looking for our successful candidate to start immediately so if you feel you have the skills we are looking for, please apply NOW.

Due to the high demand for these roles, only shortlisted candidates will be contacted.

Note: Applicants must have the right to work in Australia. Sponsorship is not available.

📌 Internal Sales Officer - Welshpool
🏢 Rudd Industrial
📍 Welshpool