Experience with:

- TTA Workflows

- Forms

- OCR/IDP solutions

- Capture processes

- Queue management

- Business rules

- Case management

Technical Skills

- SQL Server troubleshooting and query analysis.

- REST API integration support.

- Windows Server administration fundamentals.

- IIS troubleshooting.

- Web services and integration troubleshooting.

- Log analysis and production diagnostics.

Document Automation Experience

Experience supporting one or more:

- Tungsten/Kofax TotalAgility

- Tungsten Transformation Modules

- Kofax Capture

- Intelligent Document Processing platforms

- OCR and data extraction solutions

Support Experience

- Incident Management

- Problem Management

- Change Management

- ServiceNow or similar ITSM platforms

- Production support in regulated enterprise environments

Highly Desirable

- Financial Services or Superannuation experience.

- Experience supporting member onboarding and member servicing processes.

- Experience with Objective ECM.

- Exposure to Microsoft Azure environments.

- Experience working within Agile delivery and DevOps teams.

- Understanding of document lifecycle management and records management.

📌 Kofax Totalagility (Melbourne)
🏢 Nityo Infotech
📍 Melbourne