Job Description
/n Our client, a well established accounting and advisory firm, is seeking an experienced Administrator / Client Services Coordinator to join their Melbourne office. /n /n /n You will join a busy accounting team, providing administrative support to ensure day to day operations run smoothly, while working closely with accountants and senior staff in a collaborative professional services environment. /n /n /n /n /n /n This role suits someone with 2+ years’ experience in an administrative role within an accounting firm, who brings strong communication skills, professionalism, and a client focused approach. /n /n /n /n /n /n

Key Responsibilities
/n /n /n
- Manage client services and practice administration tasks, including document preparation, record keeping, payment processing, and general office support /n
- Handle ATO correspondence and assist with lodgements, including updating client details, managing payment plans, and preparing GIC remission requests and related changes /n
- Support IAS/BAS lodgements and broader taxation compliance obligations, ensuring accuracy and timely submission /n
- Support ASIC compliance requirements, including preparation and maintenance of company lodgements, statutory records, and client registers /n
- Coordinate client communications and front office operations,



including meeting and greeting clients, answering calls, and managing enquiries /n
- Maintain and update client databases, compliance documentation, scheduling, and workflow tracking to support efficient client service delivery /n /n /n /n /n /n About you/n /n /n
- Previous experience in a Receptionist, Administrator, or Client Services role within professional services, ideally in an accounting environment. /n
- Experience with Xero, FYI Docs, Fusedocs, Fusign, ATOmate, XPM is highly regarded /n
- Immaculate presentation and professional communication style /n
- Strong client service focus /n
- Excellent organisational and time management skills /n
- Ability to prioritise and work under pressure /n
- Strong Microsoft Office skills (Word, PowerPoint, Excel, Outlook) /n
- Exceptional interpersonal skills and ability to liaise with a wide range of stakeholders /n
- Proactive, reliable and punctual /n
- Willingness to learn and take initiative /n /n /n /n /n /n Whats on offer/n /n /n
- Opportunity to join a reputable accounting firm /n
- Supportive and professional team environment /n
- Long term career development opportunities /n
- Diverse and engaging front of house role /n

📌 Client Services Coordinator (Melbourne)
🏢 Rezonate Recruitment - Manual
📍 Melbourne