Job Description
/n Novigi is the Next Gen Technology Partner to the global wealth and retirement systems. /n For more than a decade, our work has spanned data and technology across the wealth and retirement sector, supporting some of the industry’s most complex administration, registry and operating environments. Today, Novigi has grown to a team of more than 500 specialists Australia, New Zealand, Singapore and Sri Lanka. We bring together deep industry expertise, leading technical capability and a passion for solving complex problems. /n /n Is this you? Are you currently a superannuation administrator or developer who is looking to branch out more into problem solving via configuration and coding within Acurity. /n /n

Responsibilities:
/n /n
- Leading and guiding rectification of technical registry production issues while liaising with clients (internal and external) to ensure issues are resolved within agreed client SLA’s. /n
- Technical ability to elicit requirements, perform root cause analysis and develop function specifications to achieve the necessary outcomes for the client and for Technical Support Services /n
- Supports the onboarding of recent managed support services. /n
- Maintain process documentation /n
- Maintain technical documentation /n
- Contribute to the development of policies and procedures governing registry support /n




- Support the change management process by providing accurate and timely /n
- documentation /n
- Manage personal development environments to meet expected security standards /n /n Skills and

experience:
/n /n
- Education and Experience /n
- 3+ years’ experience in Superannuation/Financial Services industry or IT Managed support services. /n
- Demonstrated technical experience in Acurity Registry applications delivering IT support services /n /n Knowledge and

Skills:
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- Australian Superannuation Registry system, Acurity (Acurity Essential) /n
- Database programming languages including SQL /n
- Business analysis skills /n
- Demonstrate strong communication skills to converse with both end-users, internal and external stakeholders. /n
- Strong technical documentation skills. /n
- Strong technical skills to drive optimum delivery outcomes. /n
- Strong commercial acumen and technical skills. /n
- Ability to present to stakeholders and communicate complex issues in simple terms. /n
- Good understanding of the business information needs of the organisation, particularly as it relates to the Australian Superannuation environment /n
- Good troubleshooting skills /n /n /n Only those candidates chosen to progress will be contacted. /n /n /n

📌 Superannuation (Acurity) Software Engineer/Administrator/Developer (Sydney)
🏢 Novigi
📍 Sydney