At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.

What makes this role exciting You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities. Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture. You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly. Shifts adaptable with your day, and you’ll build genuine relationships, not just checklists

What you’ll do Person-centered planning: Chat with the client (and family/advocates), get the know them and understanding of goals and routines. Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan Medical supports: Watch for changes, follow med/clinical plans, and liaise with the care team if things shift. Social time and participation: Bring meaning, fun, and community access aligned with interests. Autonomy and advocacy: Support decision-making, respect consent, boost independence where possible. Cultural humility: Respect backgrounds, beliefs, and ways of being

Who we’re looking for A

person-centered , warm, patient, and genuinely caring soul. I nterest or experience in complex care , disability, and health nuances. Great communicator : listens well, reads cues, and adapts to different styles. Reliable and professional ,



with good notetaking and teamwork. F lexible and adaptable ; comfortable with changing needs and shifts. Values fit:

Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action. Optional but nice: Manual handling, epilepsy management, or disability-support training.

LINE 1

Week 1:

Monday: No shift Tuesday: No shift Thursday: No shift Friday: 11:00pm–7:00am Saturday: 11:00pm–7:00am Sunday: 11:00pm–7:00am

Week 2:

Monday: No shift Tuesday: 7:00am–3:30pm Thursday: 3:30pm–11:00pm Friday: 3:00pm–11:00pm Saturday: 2:30pm–11:00pm Sunday: No shift

Total hours: 65.0 hoursper F/N

LINE 2

Week 1:

Monday: No shift Tuesday: No shift Thursday: No shift Friday: 7:00am–3:00pm Saturday: 5:30pm–11:00pm Sunday: 5:30pm–11:00pm

Week 2:

Monday: No shift Tuesday: 7:00am–2:30pm Thursday: 7:00am–1:00pm Friday: 7:00am–1:00pm Saturday: 12:00pm–5:30pm Sunday: 7:00am–1:00pm

Total hours: 55.5 hours per F/N

LINE 8

Week 1:

Monday: 5:30pm–11:00pm Tuesday: No shift Thursday: No shift Friday: No shift Saturday: No shift Sunday: No shift

Week 2:

Monday: 7:00am–1:00pm Tuesday: 5:30pm–11:00pm Thursday: 12:00pm–5:30pm Friday: No shift Saturday: No shift Sunday: 7:00am–2:30pm

Total hours: 51.5 hoursper F/N

LINE 9

Week 1:

Monday:



11:00pm–7:00am Tuesday: 11:00pm–7:00am Thursday: No shift Friday: 5:30pm–11:00pm Saturday: 12:00pm-5:30pm Sunday: 12:pm-5:30pm

Week 2:

Monday: 5:30pm–11:00pm Tuesday: 12:00pm–5:30pm Thursday: 12:00pm-5:30pm Friday: No shift Saturday: No shift Sunday: 5:30pm–11:00pm

Total hours: 55.0 hoursper F/N

LINE 10

Week 1:

Monday: 3:00pm–11:00pm Tuesday: 3:00pm–11:00pm Thursday: 3:00pm–11:00pm Friday: No shift Saturday: No shift Sunday: No shift

Week 2:

Monday: 3:30pm-11:00pm Tuesday: 11:00pm-7:00am Thursday: 7:00am-3:00pm Friday: 12:00pm-5:30pm Saturday: 5:30pm-11:0pm Sunday: No shift

Total hours: 64.0 hoursper F/N

LINE 12

Week 1:

Monday: 7:00am–1:00pm Tuesday: 7:00am–3:00pm Thursday: 12:00pm–5:30pm Friday: No shift Saturday: No shift Sunday: 7:00am–3:00pm

Week 2:

Monday: 11:00pm–7:00am Tuesday: 11:00pm–7:00am Thursday: No shift Friday: No shift Saturday: No shift Sunday: No shift

Total hours: 59.5 hoursper F/N

Client 1:1 Support: LINE 2

Week 1:

Monday:7:00am-3pm Tuesday: No shift Thursday: No shift Friday: 7:00am-3pm Saturday: No shift Sunday: No shift

Week2:

Monday: No shift Tuesday: No shift Thursday: 7:00am-3:00pm Friday: 7:00am-3:00pm Saturday: 7:00am-3:00pm Sunday:7:00am-3:00pm

Total hours: 56 hours per F/N

LINE 3

Week1:

Monday: No shift Tuesday: No shift Thursday: 7:00am-3pm Friday: No shift Saturday: No shift Sunday: 3:00-11:00pm

Week2:

Monday: 3:00pm-11:00pm Tuesday: 3:00pm-11:00pm Thursday: 3:00pm-11:00pm Friday:3:00pm-11:00pm Saturday: No shift Sunday: No shift

Total hours: 56 hours per F/N

What you’ll get (the g

📌 Support Worker (Melbourne)
🏢 Claro Disability Services
📍 Melbourne