About Us

Melbourne Digestive Centre (MDC) is a busy specialist gastroenterology practice providing high-quality digestive and liver care to patients across Melbourne's south-eastern suburbs.

Our team works in a dynamic, fast-paced environment where no two days are quite the same. We pride ourselves on providing professional, compassionate patient care while maintaining a welcoming and supportive workplace.

About the Role

As a key member of our reception team, your role will include:

- Welcoming patients and providing exceptional customer service.
- Answering phone calls and managing patient enquiries.
- Scheduling appointments and coordinating specialist consultations.
- Processing referrals and maintaining accurate patient records.
- Managing incoming and outgoing correspondence.
- Liaising with doctors, nurses, hospitals and general practitioners.
- Processing payments and assisting with billing enquiries.
- Scan, file, and manage incoming correspondence and medical documentation
- Prepare and distribute mail and patient correspondence
- Monitor and order office and clinical supplies as required
- Contribute to maintaining a clean, organised, and professional practice environment
- Providing general administrative support to ensure the smooth running of the practice.

About You We are looking for candidates who possess the following qualities :

- Strong computer literacy
- Friendly, approachable and professional.
- Highly organised with excellent attention to detail.
- Confident communicating with patients and healthcare professionals.
- Able to multitask and prioritise in a busy environment.
- Proactive,



reliable and willing to take initiative.
- Adherence to privacy, confidentiality, and workplace health and safety requirements
- A strong team player who is also comfortable working independently.
- Adaptable and able to learn new systems and processes.

Previous medical reception or healthcare administration experience is highly regarded but not essential. We are happy to consider someone with a strong administration or customer service background who has the right attitude and is eager to learn.

What We Offer

- Supportive and professional team environment
- Opportunity to work within a respected specialist practice
- Diverse and rewarding role with patient interaction
- Modern and welcoming workplace

Position Details
- Employment: Full-time
- Hours: Monday to Friday, 9:00 am – 5:00 pm
- Availability: Occasional Saturday work may be required.
- Location: Melbourne Digestive Centre, Melbourne's south-eastern suburbs.

Why Join MDC?

- Become part of a friendly and supportive team.
- Work alongside experienced specialists and healthcare professionals.
- Enjoy a varied and rewarding role within specialist healthcare.
- Develop your skills and knowledge within a growing medical practice.
- Be part of a workplace where teamwork and patient care are valued.

Ready to Join Our Team?

If you're enthusiastic, organised and looking for an prospect to grow within a busy specialist medical practice, we'd love to hear from you! Please send your resume and a brief cover letter outlining why you would be a great addition to our team.

Apply now: [email protected]

Melbourne Digestive Centre www.mdcgastro.com.au

📌 Medical Receptionist (Full-Time) (Noble Park North)
🏢 Melbourne Digestive Centre
📍 Noble Park North