Company Description Kensington Psychology & Well-Being is a warm, professional private practice that focuses on each person as a whole, including their background, current challenges, and pathways to wellness. The practice is dedicated to matching clients with the most suitable psychologist for their unique needs. Services are grounded in evidence-based treatments, integrating both psychological and dietetic approaches.

Team members work collaboratively to provide high-quality, compassionate care in a supportive environment.

Role Description The Medical Receptionist is a full-time, on-site role based in Adelaide, SA. This position is responsible for greeting clients, managing the reception area, and ensuring a welcoming, professional first point of contact. Day-to-day tasks include answering and directing phone calls, scheduling and confirming appointments, maintaining accurate client records, and coordinating the flow of clients and clinicians.

The role also includes handling client inquiries, processing payments, managing correspondence,



and supporting the practice’s administrative and clinical team to ensure efficient operations.

Qualifications

- Robust appointment scheduling skills with experience managing calendars and coordinating client bookings.
- Professional phone etiquette and reception duties, including greeting clients, managing calls, and handling inquiries.
- Basic knowledge of medical terminology to support accurate communication and documentation.
- Experience in a medical office or allied health practice, with familiarity in handling confidential health information.
- Excellent interpersonal and communication skills, with a client-focused, empathetic approach.
- Solid organizational and time-management skills, with attention to detail and accuracy.
- Proficiency with office software and practice management systems; ability to learn new digital tools quickly.
- Previous experience in reception, administration, or health-related customer service; formal training in medical administration is an advantage.

📌 Medical Receptionist (Adelaide)
🏢 Kensington Psychology u0026 Well-Being
📍 Adelaide