Company Description Finance Brokers Union Australia (FBUA), founded in 2026, is the official non-profit home for Australia’s finance brokers. Guided by a formal constitution, FBUA focuses on governance, policy, compliance, ethics, and integrity across the broking profession. The union promotes accountability, transparency, and independence to strengthen professional standards and public trust.

As a member-focused organisation, FBUA provides advocacy, education, and support services tailored to the needs of finance brokers. Team members contribute directly to shaping a fairer, more trusted financial services environment in Australia.

Role Description The Membership Sales & Engagement Consultant is a full-time, on-site role based in Melbourne, VIC. This role is responsible for driving membership growth by identifying prospective members, conducting outreach, and presenting the value of FBUA membership through calls, meetings, and events. The consultant nurtures relationships with existing members, supports onboarding, and ensures members are informed about services, benefits, and updates.

Daily tasks include managing member inquiries, maintaining accurate membership records, preparing reports, and collaborating with the broader team on campaigns and engagement initiatives.



The role also involves attending industry events, representing FBUA professionally, and contributing to continuous improvement of member experience.

Qualifications

- Strong membership sales and business development skills, including lead generation, pipeline management, and closing membership opportunities.
- Member engagement and customer service capabilities, with experience in building long-term relationships and delivering a high-quality member experience.
- Communication and presentation skills, including clear written communication, confident public speaking, and active listening.
- Organisational and administrative skills, including CRM or database use, accurate record-keeping, and basic reporting.
- Experience in financial services, professional associations, unions, or non-profit organisations is highly regarded.
- Ability to work collaboratively in an on-site team workplace, with a proactive and accountable work style.
- Comfort engaging with diverse stakeholders, including brokers, industry partners, and internal colleagues.
- Relevant tertiary qualifications in business, marketing, communications, or a related field are beneficial but not mandatory.

📌 Membership Sales & Engagement Consultant (Melbourne)
🏢 Finance Brokers Union Australia (FBUA)
📍 Melbourne