POSITION PROFILE:

The National Account Executive works closely with the National Account Managers and Head of Sales to support the effective management and development of the Company's major retail accounts. The role is responsible for coordinating customer administration, promotional execution, product information, sales reporting and account-related activities to ensure customer requirements and commercial commitments are delivered accurately, efficiently and within agreed timeframes.

The position plays an important supporting role in maintaining strong customer relationships, facilitating internal coordination and ensuring the smooth execution of sales and promotional initiatives across major retail accounts.

KEY ACCOUNTABILITIES

National Account Administration

- Coordinate customer administration, including promotional submissions, current product line applications, pricing updates, product set-ups and retailer portal management.
- Ensure customer documentation, product information and account records are accurate, complete and maintained within required timeframes.

Promotional and Product Coordination

- Maintain promotional calendars, product listings, pricing information and customer activity schedules.
- Coordinate promotional activities and new product launches, ensuring relevant submissions, approvals and supporting materials are completed on time.

Sales Reporting and Analysis

- Prepare regular sales reports,



performance summaries and account-related analysis to support commercial decision-making.
- Assist with range reviews, sales presentations, customer meetings and preparation of relevant account materials.

Reporting and Other Responsibilities

- Liaise with Marketing, Supply Chain, Finance, Customer Service and other relevant departments to coordinate customer requirements and ensure the timely delivery of customer commitments.
- Follow up on product availability, promotional execution, pricing discrepancies and other account-related matters.
- Provide day-to-day administrative and operational support to National Account Managers in managing major retail accounts.
- Monitor account activities, action items, key deadlines and outstanding matters, ensuring timely follow-up and escalation where required.
- Provide timely updates and reporting to the Head of Sales and National Account Managers on account activities, promotional progress and outstanding matters.
- Undertake other reasonable duties and responsibilities as directed by the Head of Sales or management.

SKILLS

- Strong organisation, attention to detail and ability to manage competing deadlines.
- Previous experience in FMCG, retail, sales administration or account support is preferred.
- Confident Excel and Microsoft Office skills.
- Strong written and verbal communication skills.
- Excellent time management skills and ability to prioritise initiatives.
- Exposure to major Australian retailer systems or portals would be advantageous.

📌 National Account Executive (Sydney)
🏢 Ettason
📍 Sydney