We are seeking an experienced, hands-on Property & Maintenance Manager to take overall responsibility for the maintenance, presentation, and long-term asset management of the property. As a Head of Department and member of the Leadership Team, you will lead the Maintenance Team, oversee day-to-day property operations, and drive a proactive approach to maintenance, asset management, and site improvements.
Set within Sydney Harbour National Park at North Head, Manly, Q Station is a heritage-listed former quarantine station with a unique place in Australia's history. Today, it is a destination for accommodation, conferences, events, dining, and tours. Maintaining this remarkable property requires a considered approach that balances the demands of a live hospitality operation with the responsibility of preserving its heritage for generations to come.
The opportunity
Q Station operates 24 hours a day, seven days a week. Works need to be carefully planned around guests, conferences and events, while responding calmly and effectively when the unexpected happens. You’ll work closely with the General Manager, Compliance Team and Head of Departments to protect the property, support operations, and deliver improvements that make a lasting difference.
Your focus will include
- Leading and supporting the Maintenance team, while remaining hands-on with repairs, fault-finding and preventative maintenance.
- Developing and delivering a structured maintenance programme across buildings, plant, services, grounds, and infrastructure.
- Coordinating property improvement projects from scoping and quotes through to scheduling, contractor management, completion, and handover.
- Working alongside the Compliance Team to deliver the Conservation Works Programme and ensure maintenance and project works respect the site’s heritage requirements.
- Managing essential safety measures and statutory testing, including fire systems, and emergency lighting.
- Planning works around occupancy, conferences, and events to minimise disruption to guests and operations.
- Managing contractors, suppliers, departmental budgets, purchasing, inventory, and the on-site vehicle fleet.
- Building constructive relationships with NPWS, heritage stakeholders, Council, certifiers, and internal teams.
- Identifying risks and opportunities early, finding practical solutions, and continually improving how the property is maintained.
About you
You bring substantial maintenance experience and the leadership capability to oversee a complex property operation. You combine strong technical expertise with sound commercial judgement, taking ownership of maintenance standards, project delivery, team performance and stakeholder relationships. You know when to take a hands-on approach and when to step back, plan ahead and drive longer-term improvements.
You bring
- A trade qualification as a builder, plumber or electrician, with a current licence.
- Strong, current hands-on maintenance experience and a willingness to stay on the tools.
- Experience coordinating projects from initial scope and quoting through to delivery and handover.
- Experience leading a small team and engaging and supervising contractors.
- Experience working in a complex operating environment - ideally hospitality or hotels - where maintenance needs to be planned around guests and business activity.
- Experience working on a heritage, protected, public or otherwise significant site.
- A sound working knowledge of WHS requirements, essential safety measures, and permit-to-work systems.
- Experience managing budgets, purchasing, and inventory.
- A current driver’s licence and White Card.
The qualities that will set you apart
- A hands-on leader who leads by example, supports their team, and sets clear expectations.
- A calm, resilient problem-solver who can make sound decisions when priorities change or unexpected issues arise.
- A forward planner who anticipates maintenance needs and coordinates work before issues affect guests or operations.
- A practical and creative thinker who finds cost-effective solutions where standard approaches don’t suit the site, its heritage or operating constraints.
- A respectful and confident communicator who builds productive relationships with colleagues, contractors, and external stakeholders.
- An organised and accountable operator who follows through, maintains accurate records, and takes ownership of outcomes.
- A genuine custodian of the property, with the judgement to balance operational needs, guest experience, safety, budget and heritage obligations.
Highly regarded
It would be advantageous if you also have:
- An understanding of heritage conservation principles, such as the Burra Charter, and Conservation Management Plans.
- Experience working with government agencies, landlords, or regulators such as NPWS.
- Experience using a computerised maintenance management system (CMMS).
- Additional trade or building qualifications, such as a Certificate IV in Building and Construction.
- Working knowledge of electrical networks, stormwater and sewage systems, or site infrastructure such as Wi-Fi, CCTV, and access control.
What we offer
Join our extraordinary group and experience a place where you can be yourself, share your ideas, grow your career and be a valued member of a passionate team. You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing:
- A beautiful work workplace on the edge of Sydney Harbour with private access to Quarantine Beach and Harbour views
- Discounts for accommodation, food & beverage, tours, and more!
- Working with a fun, vibrant and friendly team
- Ongoing career progression opportunities
- Free onsite parking
- Referral program
Ready to make your mark?
If you’re a qualified tradesperson who brings strong maintenance expertise, sound leadership and a genuine appreciation for the responsibility of looking after a heritage property, we’d love to hear from you.
Please note: Only shortlisted candidates will be contacted
📌 Property & Maintenance Manager (Manly)
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