Quality Assurance & Operations Manager

Il Granino Bakery

Osborne Park, Perth WA

Full-time | $90,000–$110,000 per annum

About Us

Il Granino Bakery is a proudly Western Australian-owned artisan bakery specialising in the production of premium breads, croissants, muffins, crackers and other specialty bakery products for the retail, hospitality, catering and foodservice industries.

We are seeking an experienced, motivated and hands-on Quality Assurance & Operations Manager to join our management team.

This is a diverse leadership position combining responsibility for food safety, quality assurance and regulatory compliance with active involvement in the day-to-day operations of our bakery.

We are looking for someone who is equally comfortable managing quality systems and working on the factory floor alongside production managers, supervisors and staff.

The successful candidate will play an important role in maintaining our high standards, improving operational efficiency, developing staff and supporting the continued growth of the business.

Key Responsibilities

Quality Assurance & Food Safety

- Maintain, review and continuously improve the site's Quality Management System, including SQF, HACCP and GMP programs.

- Conduct regular GMP inspections, internal audits and risk assessments, ensuring corrective and preventive actions are implemented.

- Manage allergen controls, segregation and cross-contact prevention throughout production and storage areas.

- Maintain and verify product traceability, withdrawal and recall procedures, including mock recall exercises.

- Manage environmental monitoring, microbiological swabbing and finished product testing programs.

- Investigate customer complaints, product non-conformances and quality issues, including root cause analysis and corrective actions.

- Develop and maintain product specifications, ingredient declarations, nutritional information panels and packaging compliance.

- Coordinate shelf-life assessments, laboratory testing and product verification activities.

- Support new product development, ingredient changes, production trials and packaging improvements.

- Maintain and verify product information and labelling within the packaging machine printer database.

Factory Operations & Management

- Maintain a strong daily presence on the factory floor, working closely with production managers, section leaders and shift supervisors.

- Assist in overseeing daily bakery operations to ensure production efficiency, product quality and compliance with company procedures.





- Identify operational inefficiencies and implement practical improvements to productivity, workflow and waste reduction.

- Work with production teams to resolve day-to-day operational issues and maintain consistent product standards.

- Support production planning, staff coordination and the implementation of operational procedures.

- Ensure factory cleanliness, hygiene, housekeeping and food safety standards are consistently maintained.

- Assist with staff management, performance, accountability and adherence to company policies and procedures.

- Work closely with maintenance and production teams to identify equipment, process and operational improvements.

- Assist the General Manager with staffing matters, operational reporting, investigations, correspondence and other business requirements.

- Develop and implement systems and procedures that improve communication, accountability and overall factory performance.

Supplier Quality Assurance

- Manage the Approved Supplier Program, including supplier approval, risk assessments and ongoing performance monitoring.

- Maintain current Product Information Forms (PIFs), ingredient specifications, allergen declarations and supplier compliance documentation.

- Liaise with suppliers regarding ingredient quality, food safety requirements and non-conformances.

Training & Continuous Improvement

- Develop and deliver staff training in GMP, HACCP, SQF, allergen management and food safety.

- Maintain training records and verify employee competency where required.

- Work collaboratively with production supervisors, maintenance personnel and management to identify and implement improvements.

- Prepare quality reports, complaint trend analyses, audit summaries and operational reports for management review.

- Monitor changes to food safety legislation, industry standards and customer requirements.

- Promote a positive culture of food safety, teamwork, accountability and continuous improvement throughout the bakery.

Skills & Experience Required

- Minimum 5 years' experience in Quality Assurance, Food Safety or Operations Management within the food manufacturing industry.

- Degree or diploma in Food Science, Food Technology or a related discipline, or equivalent relevant industry experience.





- Strong knowledge of SQF, HACCP, GMP and Australian food safety legislation.

- Demonstrated experience managing food safety systems and leading certification and customer audits.

- Sound understanding of allergen management, supplier assurance, microbiological testing, food labelling and product specifications.

- Experience working closely with production teams and supervising staff in a busy manufacturing environment.

- Proven ability to investigate problems, identify root causes and implement practical solutions.

- Strong leadership, communication, organisational and problem-solving skills.

- Competent computer skills, including Microsoft Word, Excel and PowerPoint.

- Ability to work independently, manage competing priorities and take ownership of responsibilities.

- Confidence in delivering training and communicating effectively with employees at all levels.

Experience in bakery manufacturing will be highly regarded.

The Person We're Looking For

We are particularly interested in someone who:

- Is hands-on and enjoys being actively involved in daily factory operations.

- Takes ownership of problems and follows them through to resolution.

- Can balance quality assurance requirements with the practical demands of a busy production environment.

- Has robust leadership skills and can confidently work with production managers, supervisors and factory staff.

- Is proactive, organised and focused on improving systems, efficiency and accountability.

- Has a practical, solutions-focused approach rather than relying solely on policies and paperwork.

- Is comfortable working in a growing business where priorities can change quickly.

What We Offer

- Competitive salary of $90,000–$110,000 per annum, depending on experience.

- Full-time management position within an established and growing WA-owned business.

- Opportunity to take ownership of the site's Quality Assurance and Food Safety Management Systems.

- A varied, hands-on role with genuine involvement in daily factory operations.

- The opportunity to make a meaningful contribution to production efficiency, product quality, staff development and business growth.

- Direct involvement with senior management and continuous improvement initiatives.

How to Apply

If you are an experienced Quality Assurance professional with strong operational skills, leadership ability and a practical, hands-on approach, we would like to hear from you.

Please submit your CV and cover letter outlining your relevant experience to:

*@hotmail.com

📌 Quality Assurance & Operations Manager (Osborne Park)
🏢 IL Granino Bakery
📍 Osborne Park