Company: OKAMI PENRITH PTY LTD Job title: Restaurant Manager Salary: AUD 85,000 / year + superannuation

Location: Penrith NSW 2750

Contract type: Permanent Hours: Full time

Describe business: OKAMI Japanese Restaurant is a pioneer in bringing Japanese-style All You Can Eat into Australia. Every dish at OKAMI is freshly made to order from the menu with 30+ options. Combined with the cozy atmosphere, this makes OKAMI an essentially family and group-gathering-friendly venue.

Website: https://www.okamirestaurant.com.au/

Workplace: Ground Floor, 19 Lawson St, Penrith NSW 2750 The Role: The Restaurant Manager is responsible for planning, organising and overseeing the day-to-day operations of OKAMI Penrith, including its Japanese all-you-can-eat dining service, restaurant staff, customer experience and operating performance. Working with senior management and the head chef, the Restaurant Manager coordinates front-of-house and kitchen service, manages resources and operating costs, and implements improvements to support consistent service standards and the restaurant’s ongoing business objectives.

The primary job responsibilities are as follows:

- Plan, organise and oversee daily restaurant operations, coordinating front-of-house and kitchen teams to deliver OKAMI’s made-to-order Japanese all-you-can-eat service and maintain opening, service and closing standards.
- Manage telephone and online reservations, seating allocations and dining sessions, and coordinate group bookings and special occasions with the kitchen and service teams.
- Consult with chefs and senior management on menu planning, food quality, portion consistency and approved pricing,



taking account of customer preferences, ingredient availability, operating budgets and OKAMI brand standards.
- Prepare staff rosters, allocate duties, supervise shifts, train employees and assess performance to maintain appropriate staffing levels, improve productivity and deliver consistent customer service.
- Monitor sales revenue, gross profit margins, payroll and operating expenses, oversee relevant financial transaction records and report performance against agreed budgets and business objectives to senior management.
- Coordinate food, beverage and operating-supply purchases within approved budgets and delegated authority, maintain stock records, verify supplier deliveries and resolve shortages, discrepancies and quality concerns.
- Consult with customers about meals and service, resolve complaints professionally and coordinate dietary enquiries with the kitchen while clearly communicating the restaurant’s ability and limitations in accommodating requests.
- Oversee food hygiene, sanitation and workplace safety compliance, maintain the cleanliness and presentation of dining facilities, and report and follow up on premises and equipment maintenance requirements.
- Implement approved local marketing campaigns,



promotional activities and restaurant events, monitoring customer responses to support increased bookings, repeat visits and community engagement.
- Implement company policies and operating procedures and introduce agreed improvements to service coordination, food cost control, staff productivity, stock usage and waste reduction to support sustainable restaurant operations.

Skilled and experience requirements

- More than four years’ experience as a Café or Restaurant Manager, with responsibility for overseeing daily restaurant operations.
- A Diploma or higher qualification in Hospitality Management.
- Demonstrated ability to manage staff rosters, train and supervise employees, monitor food and labour costs, and oversee stock control and restaurant operating records.
- A current NSW competency card with a Responsible Service of Alcohol (RSA) endorsement, or a valid RSA interim certificate, where the duties involve selling, serving or supplying alcohol is preferrable.
- Valuable English communication, interpersonal and customer service skills, with proficiency in an additional language desirable.
- A positive and professional attitude, a high standard of personal presentation and strong attention to detail.
- Flexibility to work rostered shifts, including weekends, in accordance with the restaurant’s trading hours and operational requirements.
- A genuine interest in food and hospitality, with a commitment to delivering consistent service standards and positive customer dining experiences.

Reporting channel

- Report to the Director

📌 Restaurant Manager (Sydney)
🏢 Okami Penrith
📍 Sydney