The role is pivotal to gather and communicate business needs across all areas of the Rabobank business, as well as with external partners and vendors. Key internal and external contacts include:
- Business SMEs
- Operational Risk
- Compliance
- Operations Teams
- Vendors and technology partners
Key Performance Indicators (KPIs)
- Timely delivery to agreed milestones
- Quality of artefacts (comprehensive identification of requirements, limited revisions required, completeness of traceability and assurance)
- Quality of solutions (stakeholder satisfaction; fit for purpose)
- Quality of communication (appropriate documentation; clarity; precision; quantity)
- Velocity / throughput
- Engagement (quality of relationships, stakeholder satisfaction; team feedback)
- Compliance with Rabobank policies, standards and procedures, including mandatory learning and the EPMO framework
📌 Senior Business Analyst - Mobile (Sydney)
🏢 Rabobank
📍 Sydney
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