Senior Policy Officer - Talent Pool Campaign

Grade: 9/10

Salary Range: $133,348 - 146,945 + super

Employment type: Creation of a Talent Pool for future opportunities

Portfolio Policy – Workers Compensation Project, DCS Policy and Reform

About this role

- Are you passionate about shaping policies and programs that positively impact the lives of individuals and businesses in Recent South Wales?
- Are you a strategic and critical thinker, with strong organisational and people management skills, and have experience working on strategic public policy projects?

About Us The Workers Compensation Project team is a policy team within Portfolio Policy and Cabinet supporting the introduction and implementation of government priority reforms, in consultation with other agencies including the State Insurance Regulatory Authority and Insurance and Care NSW. Join our small, highly skilled team providing strategic policy advice to Ministers, the DCS Secretary, and senior executives. In this role, you will have the opportunity to gain exposure to senior decisionmakers and play a role in shaping policy, strategy, and legislation in the DCS Portfolio.

About the role

Reporting to the Director, Workers Compensation Project, Portfolio Policy and Cabinet, you will be part of a small, highly skilled team that delivers high-profile, impactful legislation and other policy initiatives.

In this role you will lead your team to:

- Collaborate with and maintain strong working relationships with key internal and external stakeholders.
- Research and analyse policy issues to support evidence-based decision-making and advice.
- Draft Ministerial briefings, cabinet submissions and provide policy and strategic advice to senior executives.




- Support a range of strategic policy projects and activities relating to the workers' compensation system, potentially including the preparation of discussion papers, proposals for regulatory reform, and implementation.

About You We are looking for someone with the following skills and experience:

- Experience in contributing to evidence-based public policy and/or strategic reform projects.
- Ability to exercise judgment in providing detailed advice in the context of broad policy objectives
- Stakeholder management and negotiation skills, including the ability to consult broadly and manage conflicting perspectives.
- Well-developed organisational and project management skills, with the ability to manage multiple tasks effectively, meet deadlines, and deliver high-quality work.
- Excellent written and verbal communication skills with high attention to detail

How to apply: Apply with your up-to-date CV (5 pages max) and covering letter or email, outlining how your skills and experience are relevant to the temporary position and why you want to work with us.

For enquiries, please reach out to Pauline Kavanagh at [email protected]

Salary Grade 09/10, with the base salary for this role starting at $133,348 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Rodrigo Sandoval via [email protected].





Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

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This is for the creation of a talent pool that will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Tuesday, November 17th, 2026 at 11:59 pm.

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Senior Policy Officer - Talent Pool Campaign (Sydney)
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