The Role.

We are looking for a proven and self-motivated Service Coordinator to join our team at our Perth branch and support the coordination of servicing activities across customer equipment and our rental fleet. This role requires strong organisational skills, clear communication, and the ability to manage competing priorities in a rapid-paced environment. Working closely with technicians, customers, and internal teams, you will play a key role in ensuring all service work is completed safely, efficiently, and to a high standard.

In return, you’ll enjoy great benefits, including 5 weeks of leave* and the option of a flexible 9-day fortnight. If you thrive in a team setting and enjoy a dynamic workplace, we’d love to hear from you!

Key Responsibilities.

In this role you will be responsible for the following.

- Oversee the servicing of customer equipment and the rental fleet through a structured preventative maintenance schedule.

- Coordinate and support road service technicians to ensure customer requirements for timing, cost, and delivery are met.

- Respond promptly to breakdown requests by prioritising and rescheduling technicians as required.

- Ensure warranty repairs are completed in accordance with company policies and procedures.

- Oversee the servicing and maintenance scheduling of service vehicles.

- Provide professional, responsive, and efficient telephone support to customers.

- Direct and support technicians to ensure all jobs are completed safely, efficiently, and within required timeframes.

Qualifications and Experience.

The successful candidate will ideally have the following qualifications and experience.

- Experience working with machinery, equipment,



or within the construction or related industry.

- Previous supervisory or coordination experience in a service or operational environment.

- Confident using Microsoft Office Suite, including Outlook and Excel.

- Strong communication and customer service skills with a professional approach.

- Effective problem-solving skills with the ability to make sound decisions under pressure.

- Strong team player with a positive, proactive attitude.

- Product knowledge is an advantage but not essential.

Benefits.

At United we encourage a adaptable and healthy work-life balance for all our employees. Join United today and enjoy:

- 5 days anniversary leave on top of your 4 weeks.

- Flexibility to work with a monthly day off or a 9-day fortnight if you choose.

- Career Growth: Training, development, and opportunities to advance.

- Great Perks: United Rewards = employee discounts you’ll actually use.

- Strong & Stable: Be part of a national company with a proven track record.

This means more time to focus on the things that make you happy, or as we like to say, More time for U!

Other benefits.

You will also enjoy the following benefits.

- Access to United Rewards program.

- Access to our Employee Assistance Program (EAP).

- Direct corporate discounts.

- Employee referral program.

- Annual salary reviews.

- United uniforms.

- Onsite parking.

100% Australian Owned.

United is proud to be a family-owned Australian company.

National Footprint.

We have United branches located in every state and territory and growing.

Work Flexibility.

Choose to work a standard week, a 9-day fortnight or have a monthly day off.

5 Weeks Leave.

Earn an extra 5 days anniversary leave each year on top of your annual leave.

📌 Service Coordinator. (Perth)
🏢 United Forklift and Access Solutions
📍 Perth