As a Service Coordinator at Avivo, no two days will look quite the same.

Based from our Wanneroo hub and supporting Quinns Rocks, Butler and surrounding areas, you could be meeting with a customer for a review, visiting a service, connecting at a community event, coaching a team member or working from home focused on the operational side of your services.

You'll partner with customers, families and carers to shape individualised supports, while giving your teams the leadership, coaching and support they need to do great work. You'll also oversee budgets, service agreements, resourcing, quality, safety and risk.

This is a full-time, Monday to Friday role offering a genuine mix of community, hub and home-based working, with the potential to work from home around 2–3 days a week, depending on the needs of customers, teams and services.

If you like variety, enjoy leading people and want to stay connected to the customers and communities you support, this could be a really valuable fit.

To be successful you will bring

- Relevant Certificate III and Certificate IV qualifications in Disability, Aged Care, Mental Health or Community Services, or a Certificate III while currently progressing towards a relevant Certificate IV
- Experience leading and supervising teams, including three or more years of management experience
- Strong knowledge of the NDIS, aged care and/or mental health sectors, including funding models and budgets management
- Experience designing and coordinating individualised, high-quality supports
- Strong communication, relationship-building and problem-solving skills
- A supportive leadership style, sound judgement and genuine connection with Avivo's purpose and values

Why Avivo

- Access to salary packaging of up to $18,550, helping you increase your take-home pay through Access Pay
- Access to Avivo Advantage, with a range of benefits designed to support your wellbeing, lifestyle and financial health, including discounted HBF health insurance,
- Commonwealth Bank benefits,



Optus support services, "Mint" our employee recognition program, employee discounts and exclusive savings through Blue Light
- All the tools you need, including a laptop, mobile phone and home office equipment such as monitors, docking station, keyboard, mouse and headset
- Most importantly, the opportunity to do work that helps empower individuals and strengthen communities across WA

About Avivo Avivo is a Western Australian not-for-profit organization that works alongside people with disability, older people, and people experiencing mental health challenges to live life their way. Our purpose is to empower individuals and strengthen communities, creating positive outcomes for the people and communities we support.

With almost 60 years of community impact across Western Australia, we're proud to create workplaces where people feel valued, supported and connected. We believe great outcomes start with great people, which is why we invest in flexibility, wellbeing, development and recognition for our employees.

At Avivo, you'll be part of a team that genuinely believes everyone matters and that every contribution makes a difference.

We're proud to be an inclusive employer and welcome applications from people with disability, First Nations peoples, LGBTQIA+ communities, and people from culturally and linguistically diverse backgrounds.

How to Apply

Submit your resume together with a brief cover letter telling us why you're interested in the role and what you will bring to our Coordination Team.

Shortlisted candidates will be contacted by phone or email for an initial conversation about the role. The selection process may include:

- A first-round interview with the Area Lead, which may include a practical activity designed to explore skills relevant to the role

Successful candidates will be required to complete pre-employment checks, including verification of working rights and NDIS Worker Screening Check Applications close 23 November and will be reviewed as they are received, so we encourage you to apply early.

📌 Service Coordinator - Quinns Rock and Butler (Quinns Rocks)
🏢 Avivo
📍 Quinns Rocks