About The Company

Whizdom connects skilled technology professionals with opportunities to contribute to complex and meaningful projects. We are supporting a major banking client in Australia as it delivers a large-scale ServiceNow transformation program. The program is focused on strengthening service visibility, operational efficiency, and asset governance across an enterprise environment.

This opportunity is suited to a developer who enjoys solving complex technical challenges and delivering reliable platform solutions that support business and technology teams.

About The Role

Whizdom is seeking an experienced ServiceNow Developer to design, develop, configure, and optimise solutions across IT Operations Management (ITOM) and IT Asset Management (ITAM). The work will include Hardware Asset Management (HAM), Software Asset Management (SAM), the Configuration Management Database (CMDB), the Common Service Data Model (CSDM), Discovery, and Service Mapping.

You will work with architects, stakeholders, and technical teams to deliver scalable solutions for a complex banking environment. This position is available on a contract or permanent basis and is based in Australia. Candidates must be located in Australia and hold full Australian working rights.

Qualifications

- Demonstrated experience as a ServiceNow Developer in an enterprise environment.
- Solid hands-on expertise across ServiceNow ITOM and ITAM, including HAM, SAM, CMDB, CSDM, Discovery, and Service Mapping.
- Proven ServiceNow platform development and scripting experience,



with the ability to build and maintain workflows, integrations, automations, and applications.
- Experience delivering solutions in complex, large-scale organisations, ideally as part of a major transformation program.
- Mandatory ServiceNow Certified System Administrator (CSA) certification.
- Mandatory ServiceNow Certified Application Developer (CAD) certification.
- Strong analytical and problem-solving skills, clear communication, and the ability to engage effectively with technical and business stakeholders.
- Must be based in Australia and have full Australian working rights.
- Desirable: ServiceNow Certified Technical Architect (CTA) certification.
- Desirable: Experience in banking, financial services, or another highly regulated enterprise environment.

Responsibilities

- Design, develop, configure, and enhance ServiceNow capabilities across ITOM and ITAM.
- Implement and support HAM and SAM solutions that promote effective asset lifecycle management and governance.
- Develop and maintain a dependable CMDB, supporting the accuracy and quality of configuration data.
- Align platform data and services with the CSDM framework and established implementation practices.




- Configure and optimise Discovery and Service Mapping to improve infrastructure and service visibility.
- Create and maintain workflows, integrations, automations, and custom applications using appropriate ServiceNow development practices.
- Collaborate with architects, business stakeholders, and technical delivery teams to understand requirements and produce scalable solutions.
- Contribute to solution design discussions, technical documentation, testing, and implementation activities.
- Support platform upgrades, enhancements, and continuous improvement initiatives while helping maintain solution quality and stability.

Benefits This opportunity offers the chance to contribute to a high-profile ServiceNow transformation within a major banking environment. You will work across important enterprise platform capabilities and collaborate with experienced technical and business teams. The role provides exposure to complex ITOM and ITAM challenges, including asset governance, service visibility, and platform optimisation. Both contract and permanent employment options are available, offering flexibility to explore an arrangement that suits your circumstances and experience.

Equal Opportunity

Whizdom is committed to fair and inclusive recruitment. Applicants will be considered on their skills, experience, qualifications, and ability to meet the role requirements. We welcome applications from people of all backgrounds and provide equal opportunity throughout the recruitment process.

📌 ServiceNow Developer (Australia)
🏢 TaskVerse
📍 Australia