- Career growth and formal education opportunities
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Customer Service Attendants-Gaming
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- Do you have outstanding customer service skills and enjoy working in a Gaming environment?
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- Are you self-motivated and have a willingness to learn?
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- Do you want to work in an workplace where you will be recognised for your hard work?
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If you answered yes, yes, yes to the above and are after a flexible, fast-paced permanent part time position with great benefits read on.......
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The DOOLEYS Group consists of two Clubs and a Gym in Western Sydney and we are seeking enthusiastic and motivated professionals who pride themselves on their ability to deliver exceptional customer service to our valued members and guests.
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About the Role
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As a Customer Service Attendant, you will play a key role in delivering a premium hospitality experience to our valued members and guests. This is a hands-on, dynamic role where you will work across multiple departments including Food & Beverage and Gaming.
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Your responsibilities will include (but are not limited to):
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- Warmly greeting members and guests and building rapport across diverse cultural backgrounds
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- Delivering exceptional table service in our food and beverage outlets
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- Preparing and serving beverages in accordance with RSA requirements
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- Operating cashier tills and handling transactions accurately
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- Assisting in Gaming areas, including poker machine service
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- Maintaining high standards of presentation, cleanliness and compliance
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- Ensuring adherence to operational procedures and responsible service standards
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Skills And Experiences/n
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About You
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We are looking for hospitality/gaming professionals who genuinely enjoy engaging with people and creating memorable experiences.
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To succeed in this role, you will have:
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- Previous hospitality/gaming experience (clubs, pubs, restaurants, cafes or similar fast-paced venues highly regarded)
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- A strong customer-first mindset and passion for service excellence
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- Excellent communication and interpersonal skills
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- The ability to work collaboratively in a team environment
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- A positive, professional and friendly attitude
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- The flexibility to work a rotating roster across days, evenings, overnight shifts, weekends and public holidays
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A current RSA and RCG is required (or willingness to obtain prior to commencement).
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Why Join The DOOLEYS Group?
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As a valued team member, you will enjoy:
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- On-site parking
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- Discounted meals
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- Discounted membership at DOOLEYS Health + Fitness
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- Birthday leave
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- Paid community leave
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- Ongoing training and development opportunities
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- A supportive team environment where your contribution is recognised
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Our Values
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At The DOOLEYS Group, we are guided by our core values: