Lead from the front, shift the culture and build a high-performing Home Assessing function This is a rare chance for an experienced Home Assessing leader to take ownership of a significant function and make a visible impact. You’ll lead a team of leaders, influence operational strategy and have the autonomy to challenge existing ways of working and lift performance.

This is not a role for someone who wants to sit behind a desk. The successful person will be a hands-on leader who is prepared to roll up their sleeves, get on the tools and undertake assessing themselves when required, while also building the capability and accountability of the wider team.

The role is five days per week in the office, with the successful candidate able to be based from either Sunshine or Alphington.

Who will you be working with?

You’ll join an established insurance business with a significant Home Assessing operation and a clear focus on improving performance, customer outcomes and commercial results.

The business is looking for a leader who can make a genuine difference to the culture of the function. You’ll lead four direct reports across On-Road Assessing, Desktop Assessing and Repair Relationship functions, with the opportunity to influence how the broader team operates and performs.

The ideal candidate will bring strong leadership experience and the confidence to make decisions, hold people accountable and create momentum. Equally, this could suit a dynamic, driven and highly motivated emerging leader who has the technical capability, commercial mindset and ambition to step into a larger leadership opportunity.





You’ll work closely with senior stakeholders across Claims, Operations, Procurement and the wider business, giving you genuine exposure and influence beyond the Home Assessing function.

What are the benefits?

- Senior leadership role with genuine influence across the business
- Opportunity to reshape culture and establish a high-performance environment
- Lead and develop a team of experienced professionals and leaders
- Hands-on role with scope to remain connected to assessing
- Strong exposure to senior internal and external stakeholders
- Opportunity for an enhanced package for an exceptional candidate

What will you be doing?

- Lead and inspire three specialist teams across Onroad Assessing, Desktop Assessing and Repair Relationship Consulting.
- Drive team performance, engagement and capability through effective leadership, coaching and development.
- Develop and implement strategies to improve operational efficiency, commercial outcomes and customer experience.
- Build and maintain strong relationships with key suppliers and internal stakeholders.
- Oversee supplier performance, procurement and national repair network capacity to ensure quality service delivery.
- Manage complex escalations, negotiations and supplier disputes to achieve positive business outcomes.




- Ensure operational practices meet industry regulations, compliance and workplace health and safety standards.
- Identify opportunities for continuous improvement and lead business change initiatives

What do you need?

- Strong leadership experience within Home Assessing, building repair or restoration
- Ideally 5+ years' senior leadership experience, including leading leaders
- Proven ability to shift culture, lift performance and create accountability
- Strong technical knowledge of home assessing and the building repair environment
- A hands-on leadership style and willingness to remain connected to the tools
- Strong commercial acumen, communication and stakeholder management skills

If you're a strong leader who can walk onto a team, earn their respect and genuinely change the trajectory of its performance, this could be the opportunity you've been waiting for. Equally, if you're a driven and ambitious Home Assessing professional ready to step into a significant leadership role, we'd like to hear from you. If you think this could be the role for you then please apply now! Or, if you have any questions, please contact Katrina Miranda on 0432 391 ***.

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At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you! If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!

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📌 State Manager (Home Assessing) (Melbourne)
🏢 Fuse Recruitment
📍 Melbourne