Salary: $56,000 – $63,000 per month

Work on cutting-edge aerospace & defence programs with a global industry leaderMultiple openings in Brisbane supporting enterprise IT$41–46 per hour (incl. super) – 12-month rolling contractThe CompanyThis opportunity is with a global IT services organisation, delivering end-to-end infrastructure and workplace technology solutions for a large enterprise client. The organisation operates across multiple regions with a globally distributed delivery team and a solid footprint in managed services and enterprise IT support.You’ll be part of a collaborative, high-performing team working in a secure and structured environment, supporting critical business operations.The RoleAs a Desktop Engineer, you will be the primary point of contact for end-user support, ensuring reliable delivery of IT services across desktops, devices, and infrastructure in a secure environment.You’ll operate in a fast-paced service environment, supporting users across multiple sites and collaborating with global IT teams.Key ResponsibilitiesProvide desktop and end-user support across hardware, software, and devicesInstall, configure, and maintain IT systems including desktops, laptops, and peripheralsManage incidents and service requests via ticketing systems (ServiceNow or similar)Deploy and upgrade IT infrastructure,



including system updates and configuration changesTroubleshoot technical issues and elevate where requiredSupport onboarding processes, including user setup and IT orientationEnsure compliance with security policies and standardsWork closely with service coordinators and global IT teams to manage workloadsParticipate in ongoing projects and continuous service improvement initiativesWhat You Bring to the TableMust-HaveActive NV1 Security Clearance + Australian CitizenshipStrong experience in desktop / end-user computing (EUC) supportExperience with ticket management systems (ServiceNow preferred)Proven troubleshooting skills across Windows environments (Windows 10+)Knowledge of PC hardware, peripherals, and IT infrastructureExperience working in secure, defence, or government environmentsNice to HaveExposure to networking (LAN, fibre, Ethernet)Experience supporting enterprise-scale or high-volume environmentsInvolvement in IT deployments, upgrades, or infrastructure projectsPersonal StrengthsStrong customer service and communication skillsSelf-motivated and able to work autonomouslyComfortable working in a fast-paced, high-pressure environmentTeam-oriented with a proactive mindsetBenefitsExposure to a global IT delivery model and enterprise-scale systemsStable 12-month contract with strong extension potentialHands-on technical role (ideal for engineers who want to stay close to the tech)Standard working hours (37.5 hrs/week, no overtime expectations)#J-18808-Ljbffr

📌 End User Support Technician / Desktop Engineer (Brisbane)
🏢 TEKsystems
📍 Brisbane