Dispute Resolution Lead — Hybrid (Early Resolution) (Sydney)

Dispute Resolution Lead — Hybrid (Early Resolution) (Sydney)

10 Nov
|
Maddocks
|
Sydney

10 Nov

Maddocks

Sydney

Salary: $110,000 – $150,000

Remote: Hybrid

Maddocks is seeking a Dispute Resolution Lead, Early Resolution to support the Dispute Resolution Manager in day-to-day operations and coaching a team to deliver effective complaints management and customer service.You will monitor case progression, escalate where needed, conduct monthly 1:1s, provide best-practice guidance, and deliver reporting to meet KPIs and drive service quality across Sydney, Melbourne, and remote NZ locations.#J-18808-Ljbffr

📌 Dispute Resolution Lead — Hybrid (Early Resolution) (Sydney)
🏢 Maddocks
📍 Sydney

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