Salary: $34,000 – $48,000 per month

POSITION VACANTNorth West Queensland Indigenous Community Social Services Ltd.Youth Transitional HubYouth Support Worker - CasualAbout usNorth West Queensland Indigenous Community Social Services Ltd (NWQICSS) is a proud Aboriginal and Torres Strait Islander community-controlled, not-for-profit organisation based in Mount Isa. Guided by a First Nations-majority board and the vision "Life to the full," we deliver culturally secure, trauma-informed services across justice, health, housing, education and family support. As a Public Benevolent Institution, we work every day to create real opportunities for our people and community.About the ProgramThe Youth Transitional Hub provides culturally responsive support to at-risk young people through case management, diversion activities, outreach support, and safe overnight accommodation.The program supports young people by providing a safe and supportive environment where they can build positive connections, develop life skills, access appropriate services, and receive guidance to improve their wellbeing and future opportunities. Through strong partnerships with families, community organisations, schools, health services, and justice agencies, the program aims to reduce engagement with anti-social behaviours and support young people to make positive choices.About the RoleWe are seeking a Youth Support Worker who is passionate about working with young people and making a positive difference in their lives.Working as part of the Youth Transitional Hub team, you will provide practical, emotional and social support to young people in a safe, respectful and culturally appropriate environment.Key responsibilities will include:Building positive and respectful relationships with young peopleProviding day-to-day support, supervision and guidanceSupporting young people to develop life skills and independenceFacilitating recreational,



educational and wellbeing activitiesSupporting diversionary and community-based activitiesProviding outreach support where requiredEncouraging positive behaviour, decision-making and engagementWorking collaboratively with families, services and community partnersMaintaining accurate case notes, reports and other required documentationFollowing organisational policies, procedures and safeguarding requirementsPromoting a safe, inclusive and culturally respectful environmentThis role is an excellent opportunity for someone looking to develop their skills and experience in youth work, community services, communication, leadership and community engagement.Employment Type: CasualShift: AfternoonShift Hours: 2:45 pm – 11:45 pmLocation: Mount Isa, QueenslandKey CompetenciesStrong verbal and written communication skillsComputer literacy with the ability to complete accurate reports and documentationWell-developed organisational and time management skillsAbility to work both independently and as part of a teamKnowledge / QualificationsCertificate qualification in Child, Youth and Family Intervention (desirable) or currently working towardsUnderstanding of the role and responsibilities of a Youth Support WorkerWillingness to participate in ongoing training and professional developmentCurrent Open Driver’s LicenceCurrent Blue CardCurrent Police CheckWork ExperienceExperience working with young people or in a Youth Support Worker role (preferred)Demonstrated ability to plan, prioritise, and manage workload to meet deadlinesAboriginal and Torres Strait Islander people are encouraged to apply.Applications due close of business: Wednesday 18 November 2026NWQICSS is an equal opportunity employer committed to cultural safety. Interviews may commence before the closing date, so we encourage applicants to submit their applications early. Please note that only shortlisted candidates progressing to the interview stage will be contacted.NWQICSS is committed to the safety and wellbeing of all clients, including vulnerable individuals and young people. All prospective employees must demonstrate suitability and commitment to safeguarding clients from abuse and harm.#J-18808-Ljbffr

📌 Youth Support Worker (Mount Isa)
🏢 North West Queensland Indigenous Community Social Services
📍 Mount Isa