The Timetable Coordinator is the heartbeat of our Holt Bolt Centres, keeping everything running smoothly behind the scenes. This role ensures that our participants, families, and team members have the right support, at the right time, in the right place.

We are seeking someone who thrives on organisation, lives for detail, and takes pride in making sure nothing falls through the cracks. A natural Type A personality who enjoys structure, lists, and efficiency will love this role.

The ideal candidate is proactive, professional, and approachable, with a solid focus on people. They know that our Bolters and their families are at the heart of what we do, and they bring both empathy and energy to their work. Experience working with families who live with disability will be highly regarded.

Key Responsibilities

Scheduling & Coordination

- Manage timetables for Holt Bolt Centres and Programs - ensuring accuracy and efficiency.
- Schedule initial consultations, ongoing sessions, and exercise physiology assessments.
- Respond to enquiries and coordinate bookings with care and professionalism.
- Maintain and update client bookings and data in Cliniko.
- Send confirmation and reminder messages as needed.
- Anticipate scheduling challenges and problem-solve to keep operations running smoothly.

Client & Stakeholder Engagement

- Be the first point of contact for clients and families regarding scheduling.
- Build and maintain strong, positive relationships with participants, families, and support networks.




- Provide clear, consistent, and empathetic communication.

Administration

- Prepare and manage NDIS Service Agreements, bookings, and quotes.
- Support general administration including email and calendar management.
- Assist with centre upkeep (cleaning schedules, general maintenance coordination).
- Undertake other operational and administrative tasks as required.

Skills & Attributes

- Exceptional attention to detail and accuracy.
- Strong communication skills (verbal, written, and non-verbal).
- Highly organised and thrives in a structured, fast-paced environment.
- Ability to manage competing priorities and deadlines with confidence.
- Caring, empathetic, and approachable nature.
- Quick to build rapport with clients, families, and team members.
- Problem-solving skills and adaptability.
- Professional, proactive, and reliable attitude.
- A sense of fun and energy, aligned with Holt Bolt’s positive team culture.
- Genuine interest in working with people of all abilities and helping them achieve their goals.
- Experience working with families who live with disability – desirable but not essential.

Qualifications & Requirements

- Current Paid Blue Card (Working with Children Check).
- Current Yellow Card (NDIS Worker Screening Check).
- Completion of the NDIS Worker Orientation Module.
- Fully vaccinated for COVID-19.
- Certificate III/IV in Fitness – desirable, but not essential.

📌 Timetable Coordinator (Chermside West)
🏢 The Holt Bolt
📍 Chermside West