Talent Mode is partnering with a Defence consultancy client seeking an experienced Training & Field Service Representative to support a major Defence communications and ICT capability based.

This is an excellent opportunity for someone with a background in Defence ICT, deployed communications, systems support or field-based technical services who enjoys working directly with end users and operational stakeholders.

Canberra Based - Some travel

6 Month initial with extension

$800 to $1150 per day inc super / ex gst

NV1 Minimum

Key Responsibilities

- Develop, update and deliver technical training to users, administrators and technical support personnel.
- Provide hands-on field service and operational support across Defence locations, including both barracks and field environments.
- Diagnose and troubleshoot hardware, software and system issues, coordinating escalation with technical resolver groups where required.
- Support software upgrades, system enhancements and capability improvements.
- Develop and maintain Standard Operating Procedures (SOPs), user guides and technical documentation.
- Assist with system testing activities,



including test preparation, execution, reporting and evaluation of results.
- Provide technical advice and support to Defence personnel operating complex communications and ICT capabilities.
- Contribute to capability sustainment, user adoption and ongoing operational effectiveness.

Essential Requirements

- Current NV1 Security Clearance.
- Experience delivering technical training within Defence, ICT or communications environments.
- Solid fault-finding and troubleshooting skills.
- Experience supporting deployed or operational ICT systems.
- Excellent communication and stakeholder engagement skills.
- Ability to work independently in both office and field environments.

Highly Desirable

- Defence communications, networking or deployed ICT experience.
- Previous military service or experience supporting Defence capability programs.
- Experience developing technical documentation and training materials.
- Exposure to testing, evaluation and system acceptance activities.

📌 Training & Field Service Representative (Canberra)
🏢 Talent Mode
📍 Canberra