Ready to take the next step in your automotive, truck or agricultural career?

Black Truck & Ag is seeking an experienced and motivated Workshop Controller to lead the daily operations of our busy Roma workshop.

This is a pivotal leadership position where you'll be responsible for coordinating workflow, supporting technicians, maximising workshop efficiency, and ensuring an exceptional experience for our customers.

If you're a natural organiser who thrives in a fast-paced environment and enjoys leading from the front, we want to hear from you.

Why Join Black Truck & Ag?

- Competitive remuneration package
- Leadership role with autonomy and influence
- Ongoing training and professional development
- Work with leading truck, agricultural and industrial brands
- Modern workshop facilities and equipment
- Supportive, family-owned business culture
- Long-term career stability with a growing dealership group
- Opportunity to make a genuine impact on workshop performance

About the Role As Workshop Controller, you'll be the operational heartbeat of the workshop, ensuring jobs move efficiently from booking through to completion.

Working closely with Service Advisors, Technicians, Parts and Management, you'll coordinate resources, monitor productivity and help drive outstanding service outcomes.

Key Responsibilities

- Coordinate and prioritise daily workshop workflow
- Allocate repair and service jobs to technicians
- Monitor productivity, efficiency and labour utilisation
- Ensure work is completed safely, accurately and on time
- Support technicians with job management and technical escalation
- Liaising with Service Advisors and Parts departments to minimise downtime
- Monitor repair progress and proactively manage delays
- Assist with quality control and final inspections




- Ensure workshop processes and manufacturer requirements are followed
- Contribute to a positive, high-performing team culture

What We're Looking For

- Previous experience in a Workshop Controller, Foreman, Leading Hand or similar leadership role
- Solid knowledge of truck, heavy vehicle, agricultural or automotive service operations
- Excellent organisational and time management skills
- Ability to manage competing priorities in a busy environment
- Strong communication and leadership capabilities
- Sound computer and administration skills
- Commitment to safety, quality and customer satisfaction
- Trade qualification highly regarded but not essential for the right candidate

The Person We're Looking For

- Leads by example
- Communicates clearly and confidently
- Enjoys problem-solving and finding solutions
- Can keep multiple jobs moving at once
- Takes pride in delivering exceptional customer outcomes
- Builds strong relationships with both customers and team members

Why Roma? Roma offers the perfect balance of career prospect and lifestyle. Enjoy a welcoming regional community, affordable living, excellent facilities and the opportunity to build a rewarding long-term career with one of Western Queensland's leading dealerships.

About Black Truck & Ag

Black Truck & Ag is part of the Harvey Black Group and proudly supports the transport, agricultural and industrial sectors across regional Queensland. With a reputation built on trust, service excellence and long-term customer relationships, we're committed to investing in our people and creating opportunities for career growth.

Our philosophy is simple: Customers for Life.

To Apply: contact us directly for more information. We look forward to welcoming the right person into our team.

📌 Workshop / Foreman Controller - Roma
🏢 Black Truck u0026
📍 Roma