Our ideal candidate is an experienced, hands-on Automotive Workshop Controller, Workshop Foreman or Leading Technician who can confidently coordinate the daily operations of a busy multi-franchise dealership workshop. We are looking for someone with strong mechanical and diagnostic knowledge, excellent organisational skills and the ability to lead and motivate a team of technicians.

The successful candidate will demonstrate: Proven experience in workshop control, job allocation and workflow management. A recognised automotive trade qualification and sound technical knowledge. The ability to maximise technician productivity, efficiency and workshop profitability without compromising workmanship. Strong leadership, communication and problem-solving skills.

Experience coordinating repair orders, monitoring job progress and ensuring work is completed on time. An understanding of manufacturer warranty procedures, quality control and dealership service operations. The ability to work closely with the Service Manager, Service Advisors and Parts Department. A practical, proactive approach with a strong sense of accountability and attention to detail. A commitment to mentoring technicians and maintaining a positive, productive workshop environment.

Experience in a multi-franchise dealership would be highly regarded, particularly across passenger vehicles, 4WDs, light commercial vehicles and emerging automotive technologies. Above all, we want a reliable, organised and commercially minded leader who takes ownership of workshop performance, earns the respect of technicians and contributes positively to the Service Department. The position is full-time and based in Albany, Western Australia.

Applicants must have unrestricted working rights in Australia.



Employer-sponsored visas and migration assistance are not available for this position.

Workshop Controller – Automotive

Dealership

Albany City Motors | Albany, Western Australia

Full-time | Competitive remuneration package | Company vehicle

Take control of a busy multi-franchise workshop in one of WA's most desirable regional locations.

Albany City Motors is an established, locally owned automotive dealership representing Nissan, Isuzu Trucks, RAM, Renault, LDV and BYD.

We are seeking an experienced, organised and hands-on Workshop Controller to coordinate the daily operation of our busy Service Department.

This is an important leadership position, working closely with our Service Manager to ensure workshop efficiency, technician productivity, quality workmanship and customer satisfaction.

Key responsibilities

- Coordinate and allocate daily workshop jobs across our technician team.
- Monitor workflow, job progress, productivity and efficiency.
- Ensure repair orders are accurately maintained and completed within allocated timeframes.
- Liaise with the Service Manager, Service Advisors and Parts Department to minimise delays.
- Provide technical guidance and support to workshop technicians.
- Oversee quality control and ensure repairs meet manufacturer standards.
- Identify workflow bottlenecks and implement practical improvements.
- Maintain workshop safety, housekeeping and operational standards.




- Assist with the development and mentoring of technicians and apprentices.

About you

- Proven experience as a Workshop Controller, Leading Technician or Workshop Foreman.
- Strong automotive technical knowledge, preferably supported by a trade qualification.
- Excellent organisational and time-management skills.
- Ability to lead, motivate and coordinate a team.
- Sound understanding of dealership workshop operations, repair orders and manufacturer procedures.
- Strong communication and problem-solving abilities.
- Commitment to productivity, efficiency and quality customer service.
- Current Australian driver's licence.

Experience within a multi-franchise dealership will be highly regarded.

What we offer

- Competitive remuneration reflecting experience and capability.
- Company vehicle and fuel arrangements.
- Opportunity to influence workshop performance and operational improvements.
- Supportive management team and established dealership facilities.
- Ongoing manufacturer training and professional development.
- Long-term career opportunity in Albany, Western Australia.

About Albany Albany offers an outstanding coastal lifestyle, excellent community facilities and the prospect to enjoy a rewarding career without the congestion of metropolitan living.

Apply now

If you are an experienced automotive professional who enjoys taking responsibility, supporting technicians and delivering results, we would welcome your application.

Please apply through SEEK with your resume and a brief outline of your relevant experience.

Applicants must have unrestricted working rights in Australia. Albany City Motors is not offering employer-sponsored visas or migration assistance for this position.

All applications will be treated confidentially.

📌 Workshop Controller – Automotive Dealership (Albany)
🏢 Albany City Motors
📍 Albany