- Meeting and greeting patients and consultants
- Supporting the day-to-day delivery of appointments
- Responding to and actioning the day-to-day general administrative, scheduling, and booking queries via phone, inbox and online booking system
- Utilizing custom software program to support the delivery of services
- Provide general office management support
- Working with the Customer Relationship Manager to respond to specific customer requests
- Supporting additional service delivery tasks as required including, invoicing, file preparation, and other administrative tasks as required
- Engagement with customers, consultants and colleagues to ensure outstanding service delivery
📌 Customer Service Officer/Receptionist (Wembley)
🏢 Mlcoa
📍 Wembley
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