Drive engagement and adoption across critical digital transformation initiatives

Your new company

An exciting opportunity is available for an experienced Change & Communications Specialist to support a large and complex Queensland-based organisation from December 2026 until February 2027 as it delivers a range of technology and cyber security initiatives. This hands-on role will play a key part in ensuring employees are informed, engaged, and supported through change, helping the organisation successfully embed current systems, processes, and ways of working. Based in Brisbane, you will work closely with project teams, operational leaders, frontline stakeholders, and executive sponsors to deliver impactful change outcomes.

Your new role

- Deliver targeted change and communication activities that support technology and business transformation programs.
- Develop and execute communication campaigns across multiple channels, including intranet content, leadership communications, user guides, FAQs, presentations, and awareness materials.
- Engage with stakeholders at all levels, from frontline employees through to senior executives, to build understanding and readiness for change.
- Facilitate workshops, briefings, information sessions, and feedback forums to support user adoption and transition activities.
- Monitor adoption metrics, identify engagement gaps, and provide recommendations to improve uptake and readiness.
- Partner with project teams to align communications with delivery milestones, implementation activities, and operational requirements.




- Support training and operational readiness initiatives to ensure successful transition into business-as-usual operations.

What you'll need to succeed

To be successful, you will bring:

- Demonstrated experience delivering change and communications activities within ICT, digital transformation, cyber security, ERP, or system implementation environments.
- Exceptional written communication skills, with the ability to translate complex technical concepts into clear, audience-appropriate messaging.
- A proactive, hands-on approach with experience creating communications materials, facilitating engagement activities, and supporting end users through change.
- Strong stakeholder engagement skills and the ability to build credibility with both operational and corporate teams.
- Experience using Microsoft 365 tools, including Teams, SharePoint, Outlook, and other collaboration platforms.
- The ability to manage multiple priorities within a fast-paced project environment while maintaining high attention to detail.

What you'll get in return

- Collaborative and supportive project environment.
- Exposure to large-scale digital and cyber security programs.
- Brisbane-based contract opportunity with flexible working arrangements available.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

📌 Change and Communications Specialist (Petrie Terrace)
🏢 Hays
📍 Petrie Terrace