- Part time, up 20 hours per week
- This is a fixed term position to 30 June 2027, and may continue after this time subject to funding
- Applications from Aboriginal and/or Torres Strait Islander Peoples are encouraged
- Attractive Salary Packaging
- Culture that supports work-life balance

About Sunraysia Community Health Services

Sunraysia Community Health Services (SCHS) is a leading not-for-profit community health organisation dedicated to improving health and wellbeing outcomes across our region. We provide primary and preventive health services to individuals and families who may be at risk of poor health outcomes or experience barriers to accessing care.

At SCHS, we recognise the significant impact that the Social Determinants of Health have on the lives of our community members and are committed to addressing health inequities through a client-centred, relationship-based model of care. Our approach focuses on care coordination, working alongside consumers, families, and communities to understand their unique circumstances and support health and wellbeing within the context of their everyday lives. Through collaboration, innovation, and a strong commitment to community, SCHS strives to create healthier, more connected communities.

Learn more about the benefits of working at SCHS

Why work with us

- We offer a place where you know you are contributing to an organisation committed to helping others
- We have some excellent talent who are happy to share their experience and skills to help you on your way
- Salary packaging up to $15,900 per year to increase your take home pay, plus additional meals and accommodation salary packaging available up to $2,650 per year.
- Professional development opportunities
- Modern facilities
- Free Flu vaccinations
- Employee Assistance Program (EAP)

The Role





The Family & Child Hub provides a welcoming and supportive environment where families can connect and access tailored services. Our work is grounded in a child- and family-centred approach, with an emphasis on listening to families and respecting their knowledge and priorities. We collaborate with families to identify goals that reflect their unique needs and circumstances. By fostering relationships built on trust and mutual respect, we aim to empower parents, carers, and children to achieve positive health and wellbeing outcome.

The Family & Child Hub Welcomer is a role that serves as the first point of contact for families, creating a warm, welcoming, and culturally safe environment. The focus of the role is to greet families, help them feel comfortable, and support them in navigating the services and activities available at the Hub. Drawing on your lived experience in community and your cultural knowledge, you help families feel respected, understood, and comfortable accessing services.

Key Selection Criteria

- Your experience in community.

- Ability to engage with families in a welcoming, culturally safe, and supportive way.

- Ability to communicate with children, families, and colleagues.

- Ability to work cooperatively in a team and contribute to shared goals.

- Skills in creating welcoming spaces and organising simple activities for families.

- Knowledge and respect for Aboriginal cultures and community practices.

- Ability to adapt, problem-solve, and respond to diverse family needs

- Current Drivers Licence would be an advantage, but not necessary.

A note about the role

We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples. We are committed to creating an inclusive and culturally safe workplace that values diversity and the contributions of all employees.

If you’d like to help create a welcoming space for families and community, we’d love to hear from you.

For a confidential discussion, please contact Rachel Fuller, Manager – The Family & Child Hub (03) 5021 7621 or [email protected]

📌 Family and Child Hub - Welcomer (Australia)
🏢 Sunraysia Community Health Services
📍 Australia