The Exemptions Officer is responsible for end‑to‑end processing of Exemption Certificate Applications for all ACT schools (Public, Catholic and Independent), ensuring decisions are procedurally fair, timely, accurate, and compliant with legislative and policy requirements. The role is responsible for assessing complex and sensitive matters, ensuring decision and recommendations are consistent and adhere to legislative and policy requirements.

The Exemptions Officer prepares detailed briefing materials, certification and correspondence to support the delegate in the decision-making process. The role provides advice to schools and families, manages enquiries and supports continuous improvement by helping to refine processes, guidance materials and work practices.

In accordance with Directorate Policies:

- Receive, validate, and register applications against statutory and policy requirements.
- Identify incomplete submissions; request further information and assist applicants to meet requirements.
- Prioritise applications based on need and requested period of exemption.
- Independently assess applications, including complex cases by applying legislation, guidelines and past decisions to form evidence-based recommendations.
- Prepare detailed briefing materials, certification and correspondence to support the decision making of the delegate.
- Manage stakeholder interactions, providing clear, consistent and accurate information, including legislative requirements.
- Manage inbound enquiries, explain processes, decision outcomes and expected timeframes and escalate sensitive or complex matters to senior staff in a timely manner.
- Contribute explicit and accurate input to the development,



review and continuous improvement of exemption procedures, templates and guidance material.
- Maintain accurate record keeping and data base requirements while maintaining privacy and confidentiality.

Note: This is a temporary position available immediately until 18 July 2027, with the possibility of extension up to 12 months and/or permanency.

Selection may be based on applications and referee reports only.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

How to Apply: Please provide a written response to the Selection Criteria (maximum two pages), current curriculum vitae and contact details for two referees.

Applications should be submitted via the Apply Now button below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Note

This is a temporary position available immediately until 18 July 2027, with the possibility of extension up to 12 months and/or permanency.

📌 Exemptions Officer Full-time Temporary with a Possibility of Permanency (Australian Capital Territory)
🏢 Act Government
📍 Australian Capital Territory