Site Manager, Seven Hills

Impact of the Organisation

For over 75 years, Access Industries has empowered people living with disability through inclusive services, creating meaningful and sustainable employment that improves lives.

With a strong reputation, long-standing customer relationships and a balance between social purpose and commercial capability, the organisation is well positioned for future growth and impact.

Their packaging, timber products, sewing divisions and laundry services operate from sites across Seven Hills, Erskine Park, Newcastle and Lithgow, employing a workforce of over 500 people.

Impact You Will Have in This Role

This is an exciting opportunity for an experienced Site Manager to take ownership of production, warehousing and operational planning at Access Industries' Seven Hills site.

Reporting to the General Manager – Operations & Service Delivery, you will lead a diverse workforce and be responsible for translating customer requirements into achievable production plans, ensuring the right people, equipment and materials are aligned to deliver safe, efficient and commercially successful outcomes.

With recent investment in digital transformation and manufacturing equipment, you will play an important role in embedding technology, strengthening production planning and driving operational efficiencies.

You will bring a strong understanding of Sales & Operations Planning (S&OP;), demand forecasting, capacity planning and production scheduling, using systems such as Microsoft Dynamics or a comparable ERP/MRP platform to improve operational visibility, resource allocation and performance.

Beyond operational performance, you will be a visible and inclusive leader, coaching and developing supported and non-supported employees, building capability and creating an environment where people can succeed.
This is an opportunity to combine your commercial and operational expertise with meaningful social impact.

Key Responsibilities:

Site Operations & Production Leadership

- Lead day-to-day production and warehousing operations, ensuring safe, efficient and on-time delivery.
- Oversee the end-to-end operational flow, including inbound materials, picking, production, quality handover and dispatch.
- Match production requirements with available labour, workforce capability, machinery and materials to maximise operational efficiency.
- Monitor productivity, downtime, material availability and operational KPIs, proactively addressing constraints and performance challenges.
- Provide visible, hands-on leadership across the site, ensuring clear communication, accountability and operational discipline.

Sales & Operations Planning (S&OP;) and Production Scheduling

- Take ownership of site-level demand planning, capacity planning, resource allocation and production scheduling.
- Contribute to the weekly S&OP; process, providing accurate operational forecasts, capacity information and recommendations.
- Translate agreed customer demand and production requirements into achievable master production schedules.
- Coordinate the allocation of customer orders through AutoBook, matching jobs to production lines, equipment, labour availability and material requirements.
- Anticipate production bottlenecks, machinery changeovers, workforce capability and material constraints to ensure realistic customer commitments.
- Work collaboratively with Sales, estimating, procurement and operational teams to improve scheduling accuracy, production flow and delivery performance.

Digital Transformation & Systems Optimisation

- Support the ongoing digital transformation of site operations,



including the adoption and optimisation of Microsoft Dynamics or comparable ERP/MRP systems.
- Use operational systems and data to strengthen production planning, inventory accuracy, labour allocation and performance reporting.
- Ensure accurate recording of production jobs, materials, stock movements, labour, work in progress and dispatch information.
- Partner with Continuous Improvement and system specialists to embed digital improvements, streamline workflows and reduce manual processes.
- Support system testing, training and adoption, ensuring operational teams are confident and effective in using new technology.

Manufacturing Efficiency & Continuous Improvement

- Identify and implement opportunities to improve production flow, equipment utilisation, productivity and cost efficiency.
- Support the successful integration and ongoing utilisation of current manufacturing equipment.
- Optimise production scheduling and labour allocation to maximise machinery capacity and minimise downtime.
- Work collaboratively with Continuous Improvement teams to improve processes, reduce waste and deliver measurable operational improvements.
- Support operational readiness for new customer jobs, equipment and manufacturing processes.

People Leadership & Capability Development

- Lead, coach and develop supervisors and a diverse workforce, including supported and non-supported employees.
- Build team capability through clear expectations, structured training, performance management and succession planning.
- Partner with People & Culture, Welfare and training teams to ensure employees are supported and appropriately matched to their skills and capabilities.
- Foster a positive, safe and inclusive workplace culture that balances commercial performance with meaningful employment outcomes.

Commercial Performance, Safety & Compliance

- Monitor labour productivity, job costing, production efficiency and operational expenditure to support commercially sustainable outcomes.
- Collaborate with Finance, Sales and procurement teams to review cost variances, material requirements and production commitments.
- Ensure compliance with WHS, GMP, quality standards and relevant disability employment requirements.
- Maintain strong governance, accurate operational reporting and appropriate escalation of safety, quality and commercial risks.

About You:

You are a commercially minded, hands-on operational leader with proven experience across manufacturing, production planning and warehouse operations.

You understand how to translate customer demand into achievable production schedules, balancing labour, equipment, materials and operational capacity to deliver efficient and reliable outcomes.

You are confident using technology and operational data to drive better decision-making and have experience supporting digital transformation and continuous improvement within a manufacturing environment.

You will bring:

- Proven experience in a Site Manager, Operations Manager, Production Manager or similar leadership role within manufacturing or production.
- Strong experience in Sales & Operations Planning (S&OP;), demand planning, capacity planning and production scheduling.
- Demonstrated ability to manage complex production schedules, aligning customer orders with manufacturing lines, machinery, materials and labour requirements.




- Strong working knowledge of Microsoft Dynamics or a comparable ERP/MRP system, with the ability to use operational data to improve planning and performance.
- Experience implementing, improving or embedding digital systems and technology within operational environments.
- A strong understanding of manufacturing processes, production KPIs, labour productivity, job costing and commercial performance.
- Demonstrated success identifying operational inefficiencies and implementing practical continuous improvement initiatives.
- Strong people leadership skills, with the ability to coach, develop and engage a diverse workforce.
- Excellent communication and stakeholder management skills, with experience working collaboratively across Sales, Finance, procurement, QA and operational teams.

Highly desirable:

- Experience within packaging, FMCG or high-volume manufacturing environments.
- Exposure to automated packaging machinery and equipment improvements.
- Experience working with supported employees or within an inclusive employment environment.
- Lean, Six Sigma or other continuous improvement qualifications.

Above all, you are a practical, solutions-focused leader who enjoys being close to operations, solving complex planning challenges and building high-performing teams.

You bring a balance of commercial discipline, technical capability and genuine care for people, recognising that operational excellence and meaningful employment outcomes go hand in hand.

Benefits of Working with Access Industries

- Competitive salary with access to NFP salary packaging (FBT benefits).
- Join a well-established, purpose-driven organisation with over 75 years of impact.
- Lead a significant manufacturing and warehousing operation with genuine scope to influence performance.
- Play an important role in digital transformation, systems optimisation and manufacturing improvements.
- Work collaboratively with senior leadership and specialist teams to deliver long-term operational improvements.
- Lead and develop a diverse workforce while contributing to meaningful employment opportunities for people living with disability.

How to Apply

If you are an experienced operational leader who enjoys combining manufacturing excellence, technology and people leadership, we would love to hear from you.

Apply with your resume and a brief cover letter outlining your relevant experience and motivation for the role. Applications will be reviewed as they are received, with conversations progressing with suitable candidates throughout the recruitment process. Interviews may commence prior to the closing date, so we encourage early applications.

For a confidential enquiry, please contact Erin Hinchey at Impact Advising on ************ or email **************************.

Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are representative of the diverse backgrounds, experiences, and perspectives of our society. We strongly encourage applications from people from diverse backgrounds. We value a range of experiences, perspectives and career pathways. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in the workforce.

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