XPT Software Australia in Melbourne is seeking an experienced ServiceNow Technical Business Analyst to bridge architecture and business requirements with build-ready specifications. The role requires robust ServiceNow platform knowledge and hands-on exposure to AI-enabled solutions such as Now Assist, GenAI or Agentic AI.
Desirable experience includes Calyx and/or AWS Agent Core, plus an understanding of Assurance operations/workflows.
📌 ServiceNow Tech BA — GenAI/Now Assist Focus (Australia)
🏢 Xpt Software Australia
📍 Australia
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