ARBEX is seeking a Consumer and Customer Experience Team Lead to oversee day-to-day service delivery across consumer and skilled channels, handle escalations, and drive continuous improvement. You will partner with Sales, Marketing and Supply Chain to ensure timely product updates and consistent customer experiences.
The role leads a small team of two Customer Liaison and Loyalty Managers, manages workloads and stakeholder expectations, and aims to handle about 2,400 annual enquiries within
📌 Senior Consumer (Australia)
🏢 Kimberly-Clark
📍 Australia
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