Team Leaders & Senior Front of House Staff

Full time & Casual Positions | Newtown, Sydney

Paisano & Daughters is home to some of Sydney's most individual neighbourhood restaurants:

- Continental Delicatessen

- Mister Grotto

- Osteria Mucca

- Joe's Tavern

Each venue has its own identity, but they're united by a shared commitment to exceptional food, genuine hospitality and creating memorable dining experiences.

We're looking for experienced Senior Front of House professionals who are natural leaders, passionate about hospitality and understand that exceptional guest experiences are built on more than great service alone.

The best hospitality comes from a combination of genuine warmth, thoughtful organisation, productive systems and a well-trained, knowledgable confident team.

We're looking for people who lead by example, take ownership of the dining room and understand the importance of developing those around them. People who can balance the energy and demands of a busy restaurant while ensuring that both guests and staff feel genuinely looked after.

We have both full-time and casual opportunities available for experienced hospitality professionals ready to take on a senior role within our restaurants.

About the Role

As a Senior Front of House team member, you'll play an important role in leading service, maintaining operational standards and supporting the development of our team.

You'll be hands-on throughout service, setting the pace, anticipating challenges and ensuring the restaurant runs smoothly, efficiently and professionally. Beyond delivering exceptional hospitality, you'll take pride in maintaining an organised, well-presented venue where effective systems support both the team and the guest experience.

You will:

- Lead by example, delivering warm, engaging and genuinely memorable guest experiences

- Take ownership of daily service, ensuring the dining room operates smoothly, efficiently and professionally

- Support, mentor and develop junior team members, building their confidence, knowledge and service skills

- Implement and maintain effective service systems, procedures and operational standards that support consistency and efficiency

- Maintain exceptional standards of venue organisation, presentation and cleanliness, ensuring all areas are consistently well maintained

- Oversee daily opening and closing procedures,



cleaning schedules and operational checklists, ensuring tasks are completed thoroughly and consistently

- Manage stock levels and systematic ordering processes, ensuring appropriate inventory levels, accurate ordering and minimal wastage

- Maintain and manage POS systems, ensuring menu items, pricing and operational settings are accurate and staff are confident in their use

- Identify opportunities to improve workflows, operational efficiency and the systems that support daily service

- Anticipate operational challenges, solve problems proactively and remain calm under pressure

- Ensure every team member understands their responsibilities and has the knowledge and support to perform their role confidently

- Build genuine relationships with guests, recognising opportunities to personalise their experience

- Work closely with management, kitchen and bar teams to ensure seamless communication and coordination

- Foster a positive, respectful and accountable team culture where everyone takes pride in their work

About You

We're looking for experienced hospitality professionals who understand that strong leadership is about setting standards, supporting others and creating an environment where both guests and staff can thrive.

You'll bring:

- Significant front of house experience in a hatted restaurant or comparable premium dining venue, ideally including supervisory or senior service responsibilities

- Proven leadership skills and the confidence to guide, motivate and develop a team

- A genuine passion for guest experience and an intuitive understanding of what makes hospitality exceptional

- Strong organisational skills and a commitment to maintaining a clean, efficient and well-presented venue

- Experience with stock management, ordering procedures and POS systems

- An appreciation for the systems, processes and attention to detail that make busy restaurants run efficiently

- Excellent food, wine and beverage knowledge, with a commitment to ongoing learning





- The ability to identify opportunities for improvement and take initiative without waiting to be asked

- Exceptional communication skills and the ability to provide clear direction, constructive feedback and support

- A calm, confident and solutions-focused approach to challenging situations

- Strong attention to detail and a commitment to maintaining consistently high standards

- A hands-on, collaborative leadership style and a willingness to support the team wherever needed

- Availability to work evenings and weekends

Most importantly, you'll be someone who genuinely cares. About the guests, the team, the details and the overall success of the restaurant.

Why Join Paisano & Daughters?

Joining Paisano & Daughters means becoming part of a group of restaurants that each have their own personality and style of service. Whether it's the local feeling of Continental Delicatessen, the premium seafood offering at Mister Grotto, the warmth of Osteria Mucca or the lively atmosphere of Joe's Tavern, every venue shares the same commitment to exceptional hospitality and genuine guest experiences.

Our teams are intentionally small, meaning our senior staff have a real opportunity to influence the guest experience, contribute to the way our restaurants operate and play a meaningful role in developing the people around them.

We offer:

- Full-time and casual opportunities across our Newtown restaurants

- The opportunity to work within one of Sydney's most respected independent hospitality groups

- Genuine opportunities to take ownership, contribute ideas and influence service standards

- Ongoing training, mentoring and career development opportunities

- A supportive workplace built on respect, teamwork and professionalism

- Staff dining discounts across the Paisano & Daughters Group

- The opportunity to work alongside passionate hospitality professionals who take genuine pride in what they do

Next Steps

If you're an experienced hospitality professional who loves being on the floor, takes pride in leading a great team and understands how thoughtful organisation and exceptional service work together to create memorable guest experiences, we'd love to hear from you.

Please submit your resume along with a brief cover letter telling us about your experience, your approach to leadership and why you'd be a great fit for our team.

📌 Paisano & Daughters | Team Leaders & Senior Front of House Staff (Newtown)
🏢 Continental Delicatessen
📍 Newtown