About the role

Duchess Boutique is seeking an experienced Senior Retail Stylist – Luxury Gowns to join our team in Brunswick, Melbourne. This is a part time or full-time position offering you the prospect to work with high-end gowns and formal wear. In this role, you will be at the forefront of our customer experience, combining your fashion retail experience and knowledge with exceptional expertise to guide clients through their most important special occasions. You will take on a leadership position within our fun, warm and energetic retail team, mentoring junior staff whilst delivering outstanding service that reflects the prestige of the Duchess Boutique brand.

What you'll be doing:

- Providing styling advice and recommendations to clients seeking luxury gowns for their most special occasions, including weddings, formal events and all special celebrations

- Building and maintaining strong client relationships, understanding individual preferences, body types and budget requirements to discover the perfect gown for your upcoming event

- Monitoring client special orders and managing stock alterations coordination

- Mentoring and supervising junior retail staff fostering a culture of exceptional customer service and team work

- Engaging in visual merchandising and store displays to showcase our luxury gown collection in an appealing and inspirational manner

- Achieving sales targets whilst maintaining the premium brand experience that defines Duchess Boutique

- Processing transactions accurately and maintaining detailed client records to support future sales and personalised service

- Assisting with inventory management and stock control to ensure optimal product availability and presentation





What we're looking for:

- Proven experience in fashion retail, with at least 2 years in a fashion customer service role

- Exceptional styling knowledge with a strong eye for fashion, design, colour and what flatters different body types and occasions

- Ability to build genuine rapport with clients and translate their needs into finding the perfect gown for their next special event

- Advanced sales skills combined with the ability to consult rather than simply sell, positioning yourself as a trusted styling advisor

- Experience supervising or mentoring retail staff with the ability to lead by example and inspire high performance

- Excellent communication skills and ideally knowledge using Shopify POS systems and retail management software

- A passion for the wedding and formal occasion industry

- Presents a polished, sophisticated and professional image that reflects the prestige of the brand.

- Flexibility to work retail hours including weekends as required ( No Late Night Trading + and most Public Holidays are off )

What we offer

Duchess Boutique is committed to providing a workplace where you can thrive professionally whilst maintaining excellent work-life balance.





We offer competitive remuneration reflective of your experience and expertise along with generous staff discounts on our luxury gown collection.

We foster a supportive team environment where your contributions are valued and recognised.

Our location in Brunswick provides excellent accessibility via public transport and we promote a flexible approach to scheduling where feasible.

We create an inclusive workplace where every employee feels respected and supported.

Generous wardrobe allowance

We often offer lunches and coffee and you'll always find delicious goodies throughout the week!

About us

Duchess Boutique is Australia's largest luxury gown retailer located in the heart of Brunswick, Melbourne. We specialise in black tie/formal wear including Mother of Bride or Groom, Black Tie Events, School Formals, Wedding Guests, Bridal and occasion dresses for life's most special celebrated events.

Our mission is to help every client feel confident, beautiful, and celebrated. With a reputation built on exceptional service and a collection of luxury gowns like no other, Duchess Boutique has become a destination for customers seeking the perfect dress Australia Wide. Our values centre on elegance, integrity and a genuine passion for helping clients look and feel their absolute best. We pride ourselves on creating memorable shopping experiences and building lasting relationships with our clientele.

Apply now

If you are an experienced fashion retail stylist with a passion for the wedding industry and a commitment to outstanding customer service, we would love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience to apply for this exciting opportunity at Duchess Boutique.

📌 Senior Retail Stylist – Luxury Gowns | Duchess Boutique | Melbourne (Brunswick)
🏢 Duchess Boutique
📍 Brunswick