Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an workplace where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

You will join the User Experience Design team, reporting directly to the UX Manager. Working alongside peers across Product Management, Technology, Design and Data, you will help shape our Direct Customer Digital Channels and support the broader CFS business, its customers and stakeholders as we transform and grow our digital experiences.

Your Responsibilities

- Create polished, accessible and consistent digital experiences by applying strong UI design principles across CFS digital touchpoints.
- Contribute to the ongoing development of the CFS design system, identifying opportunities to improve components, consistency and design efficiency.
- Use data, research and customer feedback to inform design decisions and continuously improve digital experiences.
- Develop information architecture, user flows, detailed wireframes and interactive prototypes that communicate clear and seamless customer journeys.
- Plan and conduct usability testing, interpret findings and translate insights into practical design improvements.
- Iterate designs based on stakeholder feedback, research findings and usability testing outcomes.
- Collaborate with product managers, developers, designers and other stakeholders to support the effective delivery of design solutions.
- Use AI tools to support design workflows, research synthesis, prototyping and handover while exploring emerging capabilities and sharing learnings with the team.
- Communicate design decisions, rationale and customer value clearly to stakeholders.




- Share knowledge and constructive feedback with other designers and contribute to improving design practices and processes across CFS.

Your Capabilities and Experience

- At least three years of experience in digital product design, ideally across mobile applications, public websites and authenticated customer experiences, as demonstrated through a solid portfolio.
- Strong knowledge of UI design principles, including colour, typography, layout, hierarchy, spacing, accessibility, responsive design and imagery.
- Proficiency in Figma and experience working with design systems using modern tools and techniques.
- Strong working knowledge of user-centred design principles and the ability to apply them throughout the design process.
- Ability to translate complex problems into clear, simple and effective digital solutions.
- Experience using AI tools to support design workflows, research synthesis and prototyping, with a curiosity for exploring new capabilities.
- Strong communication, presentation and collaboration skills, with the ability to clearly explain design decisions and rationale.
- A customer-first mindset, strong attention to detail and ownership of the quality of your work.
- Resourcefulness and confidence working independently, using critical thinking to navigate ambiguity and solve design problems.
- A degree in Product Design, UX/UI Design, Human-Computer Interaction or a related field, or demonstrable equivalent experience.

Desirable

- Experience within financial services, ideally wealth management and/or superannuation,



including adviser-focused experiences and interfaces.
- Experience creating animations, micro-interactions and dynamic visual effects to enhance digital experiences.
- Experience working with agile development processes.

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

- Additional day for your birthday
- Hybrid working model
- Access to CFS Employer Super
- Life Leave - 3 days per annum
- Access to Sonder which provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need it
- Access to corporate rates with BUPA Health Insurance
- Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon robust teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Apply today and join us in helping Australians to achieve their financial freedom.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).

📌 Mid-level Product Designer (Sydney)
🏢 Colonial First State Investments
📍 Sydney