Join a high-performing team at Osborne Park Kia & MG!
We are seeking a motivated and customer-focused Service Advisor to be the key link between our customers and our Service Department. If you thrive in a fast-paced workplace, enjoy building strong customer relationships, and take pride in delivering exceptional service, we would love to hear from you.
About the Role
As a Service Advisor, you will play a critical role in creating a positive customer experience by managing service bookings, coordinating vehicle repairs and maintenance, and ensuring customers are informed throughout their service journey.
Key Responsibilities
- Welcome customers and manage service enquiries.
- Schedule vehicle servicing, maintenance and repair work.
- Prepare repair orders and accurately document customer concerns.
- Liaise with technicians to ensure efficient workshop workflow.
- Provide regular updates to customers on vehicle progress.
- Explain completed work and prepare invoices.
- Promote additional service and maintenance opportunities where appropriate.
- Deliver outstanding customer service at every interaction.
About You
To be successful in this role, you will have:
- Previous experience in a Service Advisor, customer service or automotive role.
- Excellent communication and relationship-building skills.
- Strong organisational and time management abilities.
- The ability to multitask and work effectively under pressure.
- A positive attitude with a focus on customer satisfaction.
- A current driver's licence.
What We Offer
- Competitive remuneration package with incentive opportunities.
- Ongoing training and professional development.
- Supportive and collaborative team setting.
- Employee benefits and discounts across the Autoleague Group.
- Career progression opportunities within one of Western Australia's largest automotive groups.
If you're passionate about delivering exceptional customer experiences and want to build your career with a leading automotive dealership, apply today and become part of the Osborne Park Kia & MG team.
📌 Osborne Park Service Advisor
🏢 Autoleague
📍 Osborne Park
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