Job description
Agency Department of Health Work unit Aboriginal Engagement and Strategy Unit
Job title Manager Aboriginal Support Services Unit Designation Administrative Officer 6
Job type Full Time Duration Ongoing
Salary $102,505 – $114,282 Location Alice Springs
Position number 4168 RTF 360862 Closing 23/11/2026
Contact Officer Maxine Austin, Director, Aboriginal Engagement and Strategy Unit on 08 8951 7546 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply Online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360862

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.

Primary objective
The Manager Aboriginal Support Services Unit (ASSU), Alice Springs Hospital, effectively manages the personnel and financial resources
of the ASSU, to ensure the provision of a culturally appropriate health service and contribute to relevant leadership meetings and
committees.
Key duties and responsibilities
1.



To effectively manage the ASSU providing leadership and day-to-day management of the service.
2. Assist in the delivery of culturally appropriate health care, ensuring Aboriginal patients and their families have access to culturally

appropriate liaison, interpreting and education services.
3. Contribute to policy development for Alice Springs Hospital, to ensure the needs of Aboriginal and Torres Strait Islander patients and

families are recognized.
4. Participate in the preparation of budget for operational and personnel functions.
5. Collect data as required to provide information on the service and to evaluate the service. Provide written reports and submission

for the enhancement of the service and quality management.
6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in

order to ensure high quality, safe services and workplaces.
7. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Demonstrated experience as a manager, including experience in budget preparation and skills in managing human and material

resources.
2. Well-developed knowledge and demonstrated experience of working with Aboriginal communities, key community stakeholders,

clients and service providers.
3.



Ability to prioritise service provision and work within the context of multidisciplinary team with high level interpersonal and

communication skills.
4. High level of knowledge and understanding of the issues and challenges faced by Aboriginal people accessing acute health care

services.
5. Sound knowledge of management principles including change management, human resource management, conflict resolution and

negotiation skills.
6. Experience in the development and provision of cross-cultural resources.
7. Ability to interact effectively with people of diverse cultures.
8. Valuable verbal and written communication skills. Must be able to communicate well with both Aboriginal and non-Aboriginal people from

diverse cultures within a workplace.
9. Understanding of cross-cultural issues that may impact on patients and staff within the health service.
10. Ability to organize and prioritize own workload to ensure essential tasks are completed within designated time frames.
11. Capacity and willingness to work towards developing identified own learning needs and complete training.
Desirable
1. A degree/diploma relevant to management or Aboriginal Health, or extensive experience in a related field.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check with contact person for requirements.

📌 Manager Aboriginal Support Services Unit (Alice Springs)
🏢 Department Of Health
📍 Alice Springs