PainAid is an established and expanding specialist pain management clinic dedicated to delivering high-quality, patient-centred care through a multidisciplinary approach.

As our practice continues to grow, we are seeking an experienced, driven and highly organised Practice Manager to oversee daily operations, lead our administrative teams and contribute to the ongoing development and success of our clinics.

This is an exciting opportunity for a confident healthcare leader who thrives in a dynamic environment, takes ownership of operational excellence and enjoys building high-performing teams.

Previous Practice Management experience within a medical or specialist healthcare setting is essential.

Key Responsibilities

- Oversee the day-to-day operations of our specialist clinics, ensuring effective and effective service delivery.
- Lead, mentor and support reception and administrative teams, fostering a positive, accountable and collaborative workplace culture.
- Manage staffing requirements, rostering, performance reviews and staff development.
- Maintain exceptional standards of patient care, communication and service delivery.
- Oversee billing processes, financial administration, compliance and operational performance.
- Review and improve systems, workflows and procedures to enhance productivity and practice efficiency.
- Work collaboratively with medical specialists, allied health professionals, insurers and external stakeholders.
- Proactively identify operational challenges,



implement practical solutions and support the continued growth of the practice.

About You

We are looking for a proactive and capable leader who combines strong operational expertise with excellent people-management skills.

To be successful, you will demonstrate:

- Proven experience as a Practice Manager within a medical or specialist healthcare setting (essential).
- Previous experience using Gentupractice management software
- Strong leadership skills with demonstrated experience managing, motivating and developing teams.
- Excellent organisational, communication and problem-solving abilities.
- Sound knowledge of medical administration, billing procedures and healthcare compliance.
- The ability to manage competing priorities and perform effectively in a busy, fast-paced clinical environment.
- A high level of professionalism, initiative, accountability and attention to detail.
- A solutions-focused mindset with a commitment to continuous improvement.

Location & Travel Requirements

Your primary place of work will be our Liverpool clinic, with travel to our Kogarah, Castle Hill, Artarmon and Richmond locations as required.

Travel responsibilities are shared across the management team and will generally involve attending another clinic approximately once per week, depending on operational needs.

Pay: $32.00 – $34.66 per hour

Expected hours: 38.0 per week

Work Location: In person

📌 Practice Manager (Liverpool)
🏢 Painaid
📍 Liverpool