- Monthly RDOs giving you an extra 12 days of leave per year
- 24/7 wellbeing support through the Sonder app + employee recognition program
- Permanent full-time role based at our Melbourne CBD office

The people we support aren't just clients on a list. They're someone's parent, grandparent, partner, and when they call, they need to hear a voice they recognise and trust. That's yours.

As a Care Consultant with Kanda's Support at Home team, you'll be the reliable, familiar presence that keeps things running smoothly for clients, families and field staff alike. It's not a behind-the-scenes role, you're front and centre, making sure nothing slips, no one feels unheard, and the right people know what they need to know before it becomes a problem.

What you'll be doing

- Helping clients by providing high-quality customer service and support
- Building genuine relationships with clients and families so they hear a familiar, trusted voice when they call
- Supporting field staff day-to-day so they have what they need to show up and do their best work
- Keeping client records accurate and flagging anything important to the Support at Home Coordinator before it becomes a problem
- Responding to feedback and incidents with speed and professionalism, and feeding insights back into continuous improvement

You're the right person if...

- You have experience in aged care, community care or disability services and hold a relevant qualification in the industry




- You communicate with warmth and clarity across every level clients, families, field staff and clinical leads
- You're organised enough to manage competing priorities without letting the important things slip
- You hold a Working with Children Check and National Police Check, or you're ready to get one

Why Kanda

We believe the people who care for others deserve to be genuinely looked after too. Here's what that looks like in practice:

- Monthly RDO - an extra 12 days of leave per year
- Wellness initiatives plus 24/7 access to the Sonder wellbeing app
- Access to an employee rewards hub providing savings and cashback across everyday purchases
- Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries
- Enjoy free Orbit World Travel Club membership - $100 travel voucher, exclusive offers, and dedicated support
- Genuine long-term career opportunities as Kanda continues to grow

Want to chat about this role?
Reach out to Charlotte – Talent Acquisition Specialist
Email: [email protected] Phone: (07) 4111 1853

Kanda is committed to creating and maintaining a child secure organisation

We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome, they’re essential to who we are and what we do

📌 Care Consultant (Melbourne)
🏢 Kanda
📍 Melbourne