Company: Petso Pet Shop

Location: Rhodes store： 9–11 Leeds St, Rhodes NSW 2138

Melrose Park store： Shop UG11, 9 Hildegarde Boulevard, Melrose Park NSW 2114

Employment Type:

Part-Time（2-3 days per week ）

Full time（38 hours /week）

Working Hours & Shift Arrangements

We offer a range of shifts across our Rhodes and Melrose Park stores, including:

PETSO Rhodes

- 10:00am – 6:00pm
- 11:30am – 7:30pm
- 2:30pm – 7:30pm

PETSO Melrose Park

- 10:00am – 6:00pm
- 12:30pm – 8:30pm
- 1:00pm – 9:00pm (Thursday late-night shopping)
- 2:00pm – 7:00pm

Please note:

- Longer shifts include a 30-minute unpaid meal break.
- The above shift times are indicative only and may vary depending on store operations, customer demand, seasonal peaks and public holidays.
- Rosters will be arranged based on business needs and staff availability.
- Flexibility to work weekends and during busy trading periods is highly regarded.

Commencement Date: anytime

Position Overview

We are seeking a dedicated and enthusiastic Sales Assistant to join our Petso team at our

Rhodes∓ store. This role requires a passion for pets, excellent customer service, and a strong work ethic to support the day-to-day operations of a busy retail environment.

Key Responsibilities

- Greet and assist customers, providing friendly and knowledgeable service.
- Learn and operate the POS system; process payments accurately (cash, card, digital).
- Handle refunds, exchanges, and transactions in line with company policy.
- Unpack, stock,



and display products neatly and safely.
- Monitor stock levels, report shortages, and rotate products to maintain freshness.
- Check product expiry dates, condition, and presentation.
- Maintain store cleanliness and ensure a safe, welcoming environment.
- Perform daily store procedures including opening and closing duties.
- Follow workplace health and safety guidelines.
- Work as part of a team to meet store goals and support management.
- Participate in ongoing product training and stay updated on current items.
- Assist with in-store marketing activities including product and store photo/video shoots.
- Be punctual, reliable, and uphold company standards at all times.

Skills & Attributes

- Minimum 1 year of retail experience required.
- Excellent communication and customer service skills.
- Attention to detail and strong organizational ability.
- Team player with the ability to also work independently.
- Basic numeracy and computer literacy.
- Willingness to learn about pet care and product knowledge.
- Physically fit to lift and move stock (up to 20kg).

Employment Conditions

- FT/PT employment under the Retail Award.
- Accrued annual leave and personal/carer’s leave entitlements.
- Overtime, weekend, and public holiday penalty rates in accordance with the Award if required to work.
- Ongoing training and development opportunities provided.

Pay: $27.81 – $40.96 per hour

Expected hours: 22.5 per week

Benefits:

- Employee discount

Work Location: In person

📌 Retail Sales Assistant (Rhodes)
🏢 PETSO
📍 Rhodes