Sonoma Baking Company is looking for a passionate, customer-focused leader ready to take the next step in their hospitality career as a Café Supervisor in our Byron Bay store.

We're seeking someone with food and beverage experience who loves creating great customer experiences, leading by example, and building strong team culture. You'll be passionate about quality, thrive on consistency, and enjoy bringing energy and positivity to both customers and your team every day.

This is a full-time role based in Byron Bay.

What You'll Be Doing

- Leading and supporting the team to deliver exceptional customer service
- Training and coaching team members to complete tasks efficiently and consistently
- Acting as a Sonoma ambassador, always going above and beyond for customers
- Sharing your passion and knowledge of Sonoma products
- Assisting across all areas of the café and bakery operation
- Managing stock levels and daily ordering requirements
- Ensuring Sonoma standards and processes are consistently followed
- Motivating and developing the team to achieve the highest service standards
- Providing ongoing feedback, support, and training in line with Sonoma guidelines
- Contributing to a positive, fun, and collaborative workplace culture

About You

- Experience in a hospitality leadership or supervisory role




- Strong customer service focus and excellent communication skills
- Proven ability to lead, motivate, and develop a team
- Understanding of weekly P&L; reporting and performance metrics
- Ability to remain calm and effective in a fast-paced environment
- Positive, hardworking, and enthusiastic attitude
- High standards for presentation, cleanliness, and attention to detail
- A genuine passion for hospitality, food, and people

Why Join Sonoma?

- Work with a respected artisan bakery brand
- Be part of a supportive and passionate team
- Ongoing training and development opportunities
- Real opportunities for career growth across the business
- Work in one of Australia's most beautiful coastal communities

From all of us at Sonoma Baking Company, thank you for taking the time to apply. Please note that only shortlisted applicants will be contacted within two weeks of submitting their application.

We look forward to hearing from you.

Job Types: Permanent, Full time

Pay: $72,000.00 – $74,000.00 per year

Benefits:

- Employee discount
- Free drinks
- Free food
- Professional development assistance
- Referral program

Experience:

- Barista: 1 year (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 SONOMA BAKERY BYRON BAY | Cafe Supervisor
🏢 Sonoma Baking
📍 Byron Bay