Disability Support Workers — Northern Brisbane (LGBTIQ+ Inclusive)

About the role

Location: Northern Brisbane and surrounds (suburbs such as Chermside, Aspley, North Lakes, Strathpine and nearby areas)

Type: Casual support worker shifts, with regular ongoing hours

We're looking for warm, reliable support workers to support two young NDIS participants living in northern Brisbane. The aim is simple but key: build trust, respect each person's identity and interests, and support their independence in a way that feels comfortable and empowering.

This is a role for someone who meets people where they are. The people we support have rich creative interests and robust identities, and they're looking for workers who are respectful, open-minded and willing to learn. If you take the time to understand what matters to someone and support them to live life on their own terms, we'd love to hear from you.

Who we're looking for

You don't need prior disability experience to be a great fit — the right attitude matters most. We're looking for someone who is:

- Respectful and non-judgmental, and genuinely open to learning about interests and communities that may be new to them
- Relatable and easy to be around, able to offer a comfortable, peer-style connection while keeping a clear, professional support relationship
- Calm and patient, especially in crowded, busy or unfamiliar environments
- Reliable, with clear and consistent communication about shifts, changes and plans

A shared interest in gaming, animation, pop culture, digital art or crafting would be a real advantage and a great way to build rapport. These are a big part of the participants' lives, and having common ground helps a connection form naturally.

What the role involves:

Support is tailored to each person and guided by their choices. Depending on the day, it may include:

Respecting identity, interests and the furry fandom

The participants are part of the furry fandom and have active creative interests. You don't need to be part of the fandom yourself — you just need to be respectful, non-judgmental and willing to learn. Support may include:

- Planning and attending furry meets, conventions and gatherings,



including transport and helping to navigate venues
- Assisting with cleaning, drying, brushing or packing fursuits and cosplay items, where requested and within the agreed support role
- Encouraging creative interests — art, crafting, sourcing supplies and setting up a workspace at home

LGBTIQ+ inclusion and cultural safety:

Workers who are part of the LGBTIQ+ community, or who demonstrate active and informed allyship, may offer a strong connection. All workers must:

- Consistently use each person's chosen name, pronouns and preferred identity terms
- Confidently support access to LGBTIQ+ safe spaces, pride events and inclusive venues
- Protect privacy and follow each person's wishes about if and how their identity is shared — including with family, neighbours and other services

Support at home and with daily activities:

You will be entering someone's private home, and your role is to help each person express themselves comfortably and build independence. This includes:

- Working alongside participants with meals, domestic tasks and daily routines
- Responding to individual sensory preferences, including lighting, noise and textures
- Always seeking permission before handling personal belongings, costumes or creative materials

Community access and getting out:

- Offering calm reassurance and planning ahead when supporting someone in crowded or unfamiliar environments
- Respecting each person's pace and their choices about social engagement
- Supporting participation in community activities and shared-interest events

Essential requirements:

- A current NDIS Worker Screening Check (or willingness to obtain one)
- Completion of the NDIS Worker Orientation Module (“Quality, Safety and You”)
- A valid open driver's licence
- A safe,



reliable and comprehensively insured vehicle if using your own car to support participants
- Current First Aid and CPR certification (or willingness to obtain)
- The right to work in Australia
- Reliable communication and availability for regular shifts in the northern Brisbane area

What makes you a great fit

These aren't essential, but they'll help you connect:

- Lived experience as part of the LGBTIQ+ community, or genuine, informed allyship
- An interest in, or openness to, the furry fandom, cosplay, conventions and creative communities
- Personal interests in gaming, animation, pop culture, digital art or crafting
- A calm, steady presence and a knack for helping people feel at ease in new or busy settings
- Patience, maturity and good judgment about boundaries

Our non-negotiable standards

Every worker in this role must:

- Provide support without imposing personal religious, political or moral beliefs
- Show respect at all times — no ridicule, mockery or invalidation of anyone's identity, community or interests
- Maintain clear professional boundaries, including no romantic or sexual involvement, and keep a warm support relationship distinct from a personal friendship
- Raise any concerns promptly through the appropriate reporting process

Disrespectful or discriminatory conduct will be addressed immediately, with participant safety and continuity of support always maintained.

How to apply

If this sounds like you, we'd love to hear from you. In your application, tell us a little about yourself, your relevant experience or interests, and why this role appeals to you.

Our matching process: we take compatibility seriously. Shortlisted candidates will have the chance to meet the participants before any match is confirmed, so everyone can feel comfortable and sure it's the right fit.

To apply: email your application and a current resume to [email protected]

We welcome applications from people of all backgrounds, and strongly encourage people from LGBTIQ+ communities to apply.

Unmatched Supports is an equal opportunity employer committed to inclusive, person-centred support.

Pay: $36.00 – $37.00 per hour

Work Location: In person

📌 Disability Support Worker (Chermside)
🏢 Unmatched Support Services
📍 Chermside