Claremont, WA
Full‑time, Monday to Friday
$41-$43/hr + super + salary packaging

Bethesda Health Care is seeking an experienced Patient Services Supervisor to join our Patient Services team. Based on the banks of the Derbarl Yerrigan Swan River, the organisation is recognised for its commitment to high quality care, strong values, and a collaborative culture.

About the Role
Reporting to the Manager Patient Services, this position oversees the day-to-day operations of the Patient Services team to ensure efficient, accurate and patient centred admission services. The role provides frontline support, maintains data integrity, ensures compliance with privacy and health fund requirements, and contributes to a positive patient and consumer experience. This is a hands-on supervisory position that supports staff performance, workflow management and service consistency.

About You

We are seeking a candidate with demonstrated capability in a similar hospital-based patient services role, with strengths in team coordination, customer service and operational problem solving.

Essential

- Demonstrated commitment to upholding and integrating the values of Bethesda Health Care
- Sound knowledge of health privacy legislation and admission procedures




- Proven ability to lead a team and manage a busy front-line environment
- High-level interpersonal and communication skills
- Skilled user of hospital information systems and the Microsoft Office suite
- Strong attention to detail, time management, and problem-solving abilities
- Commitment to exceptional customer service and patient care

Desirable

- Previous experience in a supervisory role within a hospital or health services environment
- Certificate II or III in Business or similar
- Experience using hospital patient management or electronic rostering systems

Why Join Us

- Supportive, contemporary workplace environment
- Salary packaging benefits: Up to $15,900 for mortgage, rent, or living expenses plus an additional $2,650 for meals and entertainment
- Access to Sonder- Employee Wellbeing Platform and EAP Alternative, providing 24/7 personal safety, medical and mental health support
- Convenient access to parking and public transport
- Discounted staff meals

How to Apply
For further information, contact Trish Barrett, Manager Patient Services on 9340 6362.

To apply, please submit your resume, a cover letter addressing the selection criteria, through SEEK.

📌 Patient Services Supervisor (Claremont)
🏢 Bethesda Hospital
📍 Claremont