Job Description:

We are seeking an experienced and motivated Cafe Manager to join our team. The successful candidate will play an important role in the day-to-day running of the cafe, ensuring smooth service, high standards, and a welcoming experience for our customers. We are looking for someone who is confident leading a team, organised, reliable, and able to stay calm and hands-on in a busy environment. If you enjoy hospitality, take pride in your work, and are looking for a supportive team and a beautiful location by the water, we would love to hear from you!

Key Responsibilities:

- Oversee the day-to-day operations of the cafe
- Lead, support, and motivate the cafe team during service
- Ensure high standards of customer service are consistently maintained
- Coordinate staff and allocate duties throughout each shift
- Open and close the cafe as required
- Ensure the cafe is clean, organised, and presented to a high standard
- Monitor service flow and assist the team during busy periods
- Handle customer enquiries and resolve any issues professionally
- Operate POS systems and manage cash handling accurately
- Assist with staff training, onboarding, and performance
- Monitor stock levels and assist with ordering and stock control
- Ensure food safety, hygiene, and workplace health and safety standards are followed
- Communicate effectively with kitchen and front-of-house staff
- Assist with rostering and staff availability where required
- Ensure opening and closing procedures are completed correctly




- Help maintain consistent food, beverage, and service standards
- Support the owners and management team with the smooth running of the business
- Lead by example and contribute to a positive team culture

Key Skills and Attributes:

- Previous cafe or hospitality management experience
- Confident leadership and team management skills
- Solid communication and customer service skills
- Excellent organisation and time management
- Ability to multitask and prioritise in a busy environment
- Calm and professional under pressure
- Strong attention to detail
- Reliable, punctual, and responsible
- Positive and approachable attitude
- Ability to lead by example and work hands-on alongside the team
- Strong problem-solving skills
- Team-focused approach
- Passion for hospitality and creating a great customer experience

Qualifications and Requirements:

- Minimum 2 years hospitality experience
- Previous supervisory or management experience preferred
- Confident operating POS systems and handling cash
- Knowledge of food safety and hygiene requirements
- Ability to lead and manage a team effectively
- Ability to work flexible hours, including weekends and public holidays
- Current RSA preferred
- Food Safety Supervisor certificate preferred

Schedule:

- Shift work
- Weekend availability
- Weekday availability
- Public holiday availability

Expected Start Date: ASAP

Pay: From $27.95 per hour

Expected hours: 20.0 – 34.0 per week

Work Location: In person

📌 Cafe Manager (Berowra Waters)
🏢 Water Vista Cafe
📍 Berowra Waters