Job description:

Athena Cake Shop is our family-owned business which was established in 1974.
We are acclaimed in Sydney for our traditional Greek sweets and contemporary cakes.
All our sweets are made using only the finest and freshest local and European ingredients.

The Employee is expected to demonstrate or develop the following skills and competencies and are not limited to:

- Customer Service: Provide friendly, welcoming and attentive customer service, ensuring customers have a positive experience.
- Food and Beverage Preparation: Prepare and serve light meals, sandwiches, snacks, cabinet food and beverages in accordance with business standards and recipes.
- Food Handling and Safety: Demonstrate an understanding of safe food handling, food storage, temperature control, hygiene and sanitation requirements.
- Serving and Order Management: Accurately take customer orders, process payments, serve food and beverages and manage customer requests efficiently.
- Coffee and Beverage Preparation: Assist with preparing coffees, teas, iced drinks and other beverages as trained and required.
- Cleaning and Hygiene: Maintain a clean, hygienic and organised café, including dining areas, counters, kitchen workstations, equipment, utensils and customer facilities.
- Dishwashing: Efficiently manage dishwashing duties, ensuring crockery, cutlery, utensils and kitchen equipment are cleaned and stored appropriately.
- Food Preparation: Assist with basic food preparation, including cutting, assembling, portioning, plating and preparing ingredients.
- Stock Replenishment: Monitor and replenish food displays, drinks, packaging, ingredients and general supplies as required.
- Stock Rotation: Receive, check, store and rotate stock using appropriate stock rotation practices to maintain freshness and minimise wastage.
- Presentation and Displays: Maintain attractive,



well-presented food and beverage displays, ensuring products are replenished and presented to business standards.
- Point of Sale: Confidently operate the POS system, process customer transactions and handle payments accurately.
- Time Management: Manage multiple tasks and competing priorities efficiently, particularly during busy service periods.
- Team Support: Assist other team members across different areas of the business to ensure smooth daily operations.
- Equipment Operation: Safely operate relevant kitchen appliances, cleaning equipment and café machinery following training and procedures.
- General Organisation: Maintain an organised and well-stocked workplace, ensuring all areas are ready for service.

We are looking for an individual who demonstrates the following personal qualities, values and behaviours not limited to:

- Positive Attitude: Brings enthusiasm, energy and a friendly approach to work each day.
- Strong Work Ethic: Is hardworking, motivated and takes pride in completing tasks to a high standard.
- Initiative: Recognises what needs to be done without constantly requiring direction and actively looks for ways to assist.
- Reliability: Is punctual, dependable and committed to fulfilling rostered shifts and workplace responsibilities.
- Team Player: Works cooperatively, supports colleagues and contributes to a positive and productive team environment.
- Customer-Focused:



Genuinely enjoys helping people and understands the importance of creating a welcoming customer experience.
- Resilience: Remains calm, focused and professional during busy or stressful periods and maintains a positive attitude under pressure.
- Adaptability: Is flexible and willing to move between different duties and responsibilities depending on the needs of the business.
- Accountability: Takes responsibility for their actions, work performance and mistakes, and makes a genuine effort to resolve issues.
- Honesty and Integrity: Acts with honesty, respect and professionalism towards management, colleagues, customers and suppliers.
- Communication: Communicates clearly, respectfully and effectively with team members and management.
- Willingness to Learn: Is receptive to training, feedback and constructive criticism and demonstrates a genuine desire to improve.
- Attention to Detail: Takes pride in presentation, cleanliness, accuracy and maintaining consistent standards.
- Self-Motivation: Stays productive, looks for additional tasks and does not need to be constantly reminded of their responsibilities.
- Respectful Behaviour: Maintains a skilled and considerate attitude, contributes positively to workplace culture and treats everyone fairly.
- Solutions-Focused: Approaches challenges with a can-do attitude, looks for solutions rather than excuses and demonstrates initiative when problems arise.
- Pride in the Business: Takes ownership of their responsibilities and genuinely cares about the presentation, reputation and success of the business.

The Employee is expected to uphold these standards consistently and demonstrate an attitude and approach that supports the overall success of the business, its employees and its customers.

Pay: $27.00 – $30.00 per hour

Benefits:

- Employee discount
- Free drinks

Work Location: In person

📌 Cafe All Rounder (Bass Hill)
🏢 Nameless
📍 Bass Hill