LUXXE Outsourced Hotel Services is a proud Australian company, providing high-quality housekeeping and guest services across hotels in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra & Newcastle.

We believe in excellence - both in the service we deliver and in the way we support our team.

The Role

As a Housekeeping 2IC, you’ll play an important role in supporting the Housekeeping Manager, leading the housekeeping team and ensuring our hotel is consistently clean, comfortable and welcoming for every guest.

Working closely with the Housekeeping Manager and Hotel team, your responsibilities will include:

✔ Supporting the Housekeeping Manager in the day-to-day running of the housekeeping department

✔ Covering the Housekeeping Manager’s days off and supervising the team on other days

✔ Leading, supporting and engaging the housekeeping team to deliver high standards of quality and productivity

✔ Conducting daily room inspections to ensure rooms meet service standards and guaranteed arrival times

✔ Coordinating daily work allocations, room counts and team requirements

✔ Assisting with team training, development, rostering and performance

✔ Building positive working relationships with Front Office, Maintenance, the General Manager and wider Hotel team

✔ Maintaining accurate housekeeping, payroll and billing records

✔ Ensuring housekeeping procedures, Hotel requirements and workplace safety standards are consistently followed





✔ Taking a hands-on approach and leading by example

Who We Are Looking For

✅ Experienced housekeeping professional with previous experience in a 4 or 5-star hotel environment

✅ Confident, hands-on leader with previous supervisory experience and the ability to support the Housekeeping Manager

✅ Passionate about delivering high standards of cleanliness, quality and service, with excellent attention to detail

✅ Strong communication, organisation and time management skills, with the ability to build positive relationships across the Hotel team

✅ Experience in team management, including training, rostering, work allocation and performance, with an understanding of workplace health and safety

✅ Previous experience in an outsourced housekeeping environment

✅ Excellent grooming and presentation, full Australian working rights and availability to work a rotating roster, including weekends

Why Join LUXXE?

This is a great opportunity to develop your leadership skills, gain valuable management experience and take the next step towards becoming a Housekeeping Manager, while being part of a supportive and team-oriented company.

How To Apply ...

Easy! Simply complete the application process by providing your work history and education details on the application page. No resume is required at this stage, and we’ll be in touch.

Apply today and find your place at LUXXE!

(No recruitment agencies please)

📌 Assistant Housekeeping Manager (2IC) (Epping)
🏢 Luxxe Outsourced Hotel Services
📍 Epping